The WELYNQ app , the smart green card for an event and hospitality visit

29-6-2020

Everyone is looking forward to visit events, theatres, a cozy terrace or booking a table in a restaurant. The event and hospitality industry is ready, but also knows that the requirements are strict. Here in the Netherlands everyone has to indicate to be healthy beforehand. Only when you answer all questions about your health positively, you get a virtual green card that allows you to enter either the event, theatre or restaurant. A great step forward, but there are quite a few snags. And what if it turns out that someone with corona was at the location you visited? Then you want to know that, too. WELYNQ has developed an app that solves it all.

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Camping at Olof’s in Amsterdam| Master chef Chris Naylor opens BBQ restaurant

26-6-2020

In the months of July and August, the temporary restaurant Camping at Olof’s opens its doors in the oldest chapel in Amsterdam: the Sint Olofskapel on the Zeedijk. It will be a barbecue restaurant led by chef Chris Naylor of Michelin-starred restaurant Vermeer.

A pop-up staycation restaurant that requires you to book a camping pitch! You cannot sleep there, but you can enjoy the camping atmosphere and great food. Inspiration for chefs all over the world, create a special restaurant once your government allows you to open again!

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The Grand Beach | The French Riviera in the heart of Amsterdam

25-6-2020

On Wednesday 24 June, Sofitel Legend The Grand Amsterdam opened ‘The Grand Beach’ in its historic courtyard. A beach and terrace inspired by the French Riviera where guests enjoy a cold glass of rosé or a fresh cocktail and French dishes and snacks in a summery atmosphere. Until September 13^th, the courtyard will be transformed into a real sandy beach with various seating areas – a meter and a half away from each other, of course -, a bar and with a regular DJ providing summery background music. The opening of The Grand Beach coincides with La Fête de la Musique, during which all Sofitel Hotels around the world celebrate summer in French style.

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‘Rond de Tafel’ in the Gashouder Amsterdam | the new dining in the social distancing way

12-6-2020

From the 1^st of July until the 31^st of August, the Gashouder on the Westergas will be transformed into the largest one and a half meter restaurant in the Netherlands, called ‘De Ronde Tafel’ (the round table). A concept in which various top chefs temporarily move their kitchen and spoil and surprise 100 guests with an exclusive 5-course menu accompanied by top-quality wines, every night. Read on to see of which 5 top chefs you can enjoy a 5-course dinner!

It is a collaboration of Les Patrons Cuisiniers, which is also partly responsible for the selection of the guests, Westergas and Famous Flavours. It is a great idea to combine the cooking skills of top chefs with the space of the Gashouder! We publish this article in English as well, as we believe the collaboration between the event industry and the restaurants industry is great. What are you able to organize on a local level in collaboration with the event industry?

Reading time: 1 minute, reservation may take a little longer ?

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BUNK Amsterdam | Receives their first guests

11-6-2020

The last couple of months, Covid-19 created a lot of uncertainty but finally BUNK Amsterdam officially opens its doors to hotel guests. After the enormous renovation of the former Sint-Rita church in the north of Amsterdam, the monumental building offers space for 300 guests. BUNK is a hotel with hostel prices and a hostel with the quality and service of a hotel.

Earlier we wrote about the official opening of BUNK Amsterdam. One of our colleagues was also present at the press dinner and had a tour and explanation about this great concept.

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What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration June 9

9-6-2020

Since the first of June the Dutch restaurants and bars reopened. We already enjoyed the first terraces again and we also went out for dinner. Wonderful to be able to enjoy a restaurant visit again! But we’ve experienced first-hand that there is no rush to enjoy dinner or lunch, not even on the terraces. Let’s hope that everyone regains a little bit more confidence after the first effects of the relaxation of the corona measures become known. For the time being, it looks like the Dutch intelligent lockdown has worked so now we need more sun and better temperatures to enjoy our great terraces! We hope that you will be able to reopen or enjoy dinner or lunch in your country as well. We have come across some great articles as inspiration on what’s going on in the hospitality industry.

With this week links to articles about DIY ‘Social distancing crowns’ by Burger King in Germany and the trendiest suntan trend 2020 we spotted on the Instagram account of hotel Dexamenes in Greece! Both funny!

Another funny article is about a Covid-19 masks for dining out with a remote control mouth! And inspiration for other hotels; a nice gesture ‘Together again’ by Oaks Hotels, Resorts and Suites in Australia.

In the south of the Netherlands, in the city Maastricht, Dadawan restaurant reopened with robots as extra staff and check out the Smink mobile with which restaurant Smink delivers their @home menu. And created in Japan: the Norimaki Synthesizer, which allows us to taste video games!

Stay healthy and take care of each other! ^Team Horecatrends

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Turning The Tables | Digital discussions with restaurant industry insiders

4-6-2020

In response to the biggest crisis ever seen in the restaurant industry Fine Dining Lovers, the global gastronomic platform by S.Pellegrino and Acqua Panna, has brought together some of the brightest and boldest voices of the global hospitality industry to discuss the impact of the Covid-19 pandemic in Turning The Tables: Digital Discussions with Industry Insiders. The inspiration has been aired on May 26^th and consists of four presentations, two debates and over ten short video soundbites from over 25 of the brightest and boldest voices of the global hospitality industry and they’re interesting for anyone interested in restaurants, both consumer and from within the industry. In the video’s they also presented the results of the ‘Fine Dining Lovers Global Coronavirus Restaurant Survey’. All videos can be viewed here without registration and content will be added consistently as the situation evolves and changes. Wondering who is sharing their insights?

Without the ‘Turning The Tables’ section we already loved to check ‘Fine Dining Lovers’ for insights in the culinary scene, we even often link to them in our ‘Trends we spotted this week’. 

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What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration May 18

18-5-2020

As noted last week, we here in the Netherlands are still in an ‘Intelligent Lockdown’ which means, we’re all working from home if possible and our high schools,  universities, restaurants, cafés, gyms, leisure centers, museums, etcetera are closed. But we can take a walk outside and shop for food and even shop at hardware stores and garden centers. As from May 11 our primary schools have re-opened as have the day-care centres but also hair and beauty salons and physiotherapist are allowed to re-open.

As from the first of June restaurants will re-open with a maximum of 30 persons inside, and a social distance of 6 feet, terraces are re-opening as well without a maximum of guests. This, of course, if the Covid-19 casualties remain low. Our government created a path in which they think our economy has to restart, with no festivals, concerts or congresses till the first of September and even gyms aren’t allowed till then. In the meantime we keep spotting all kind of inspiration worldwide around the hospitality industry.

With this week links to articles about the Robot dog Spot that is used in a park in Singapore to warm people to observe a social distance. And the Restaurant Brands International Inc. (Burger King, Tim Hortons and Popeyes) considers designing face masks as part of their uniforms.  

‘Care by Roseate Hotels & Resorts’ is an interesting article for those hotels who aren’t sure yet what measures to take to implement a touchless hospitality.  And Eleven Madison Park’s chef-owner Daniel Humm says the coming back of his famous restaurant is a question mark.

The Frontline Stays Program by Airbnb has had 100,000 nights booking in free or subsidized accommodations for first responders. And check out the red puzzle by Heinz Canada! Would be appreciated by European puzzle and ketchup aficionados as well, especially during lockdown.  

Stay healthy and take care of each other! ^Team Horecatrends

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Pay-it-Forward Pizza Program by Uno Pizzeria & Grill

15-5-2020

Here in the Netherlands we saw the big line ups with people waiting for food in the U.S. and we’re very happy that up till now we don’t have that many people losing their jobs because of the Covid-19 crisis. The crisis also brings out the best in people and companies. Uno Pizzeria & Grill chain in the U.S. introduced a Pay-it-Forward Pizza Program. Customers can buy an extra pizza to help feed those on the frontline, hospital workers, first responders and to those that are now food insecure. If a customer buys 1 extra pizza ($ 10) the chain will match the contribution. So, the buyer will be “digging deeper” to feed those who need it most and to keep the restaurant workers at Uno Pizzeria & Grill employed during these challenging times.

We’ve seen many pay-it-forward examples back in time when we started with horecatrends (2007) and we can imagine lots of people love the gesture. It made us think why there aren’t more initiatives like this when there isn’t a crisis. Personally I always hate it to walk past homeless people without acting. Last year we were visiting the U.S. and noticed the many homeless people and wondered why there aren’t more small food businesses selling small ‘gift certificates’ guests can buy and hand out to homeless instead of money! ^Marjolein

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The Inn at Little Washington | Mannequins at tables to mark social distancing

15-5-2020

Restaurant The Inn at Little Washington in Washington VA (1,5 hours west of Washington D.C.) is on track to be the first three-Michelin-star restaurant to reopen in the U.S. The open for the Memorial Day weekend with ‘fresh air’ lunches at the more than 20 acres of outdoor space with many beautiful gardens which is located all around the property. Allthough they open this Memorial Day Weekend to have lunch in the gardens, they have opted to wait until Friday, May 29th to open the indoor dining rooms. With restrictions on capacity, Chef Patrick O’Connell has decided that empty tables will be theatrically dressed with mannequins. The Inn is working with local companies Signature Theater and Design Foundry to create the sets. Tables that are unable to be seated with actual guests will be an entertainment and design touchpoint to keep things interesting. The Inn at Little Washington is known for being reverently irreverent as is felt through playful experiences, such as the cheese specialist with mooing cow cart that speaks exclusively in puns or the dining room dress code: “no wet bikinis.”

A charming solution for empty spaces! We came across another restaurant in Bangkok (Thailand), here the owner placed stuffed animal panda’s at the empty seats. A bit of humour in the dining room and an opportunity to make some fun photo’s for guests. Like with the mannequins… Look at the image in this Dutch article:  In Gemany hotel Haase also uses mannequins to sit at the tables in their restaurant.

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Rombit’s Romware Covid Radius | Smart bracelet to simplify social distancing on the workfloor

14-5-2020

In April Technology company Rombit launched a digital bracelet to prevent coronavirus infections on the workfloor. The solution allows employees in construction, logistics and other heavy industries to resume work safely. Port of Antwerp started as the first to use this innovative bracelet. To produce this bracelet Rombit has added new functions to its existing safety bracelet, the Romware ONE. This will help employees to observe the strict precautions laid down by the World Health Organisation (WHO) while respecting the privacy of the wearer. The initiative is also a response to the call by the Flemish Government to create digital solutions for helping society through the current corona crisis.

These kinds of solutions would be great for the hospitality industry as well! Last month we already wrote about Aura Aware a smart distance awareness device, we then indicated that a wearable device would be a great asset for people working in restaurants, kitchens etcetera. It would even be better is the other person you meet doesn’t have to have the same device. The only challenge is to avoid too many signals in a restaurant ? We wonder if there will be affordable devices on the market soon….

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What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration May 12

12-5-2020

As noted last week, we here in the Netherlands are still in an ‘Intelligent Lockdown’ which means, we’re all working from home if possible and our high schools,  universities, restaurants, cafés, gyms, leisure centers, museums, etcetera are closed. But we can take a walk outside and shop for food and even shop at hardware stores and garden centers. As from yesterday our primary schools have re-opened as have the day-care centres but also hair and beauty salons and physiotherapist are allowed to re-open.

As from the first of June restaurants will re-open with a maximum of 30 persons inside, and a social distance of 6 feet, terraces are re-opening as well without a maximum of guests. This, of course, if the Covid-19 casualties remain low. Our government created a path in which they think our economy has to restart, with no festivals, concerts or congresses till the first of September and even gyms aren’t allowed till then. In the meantime we keep spotting all kind of inspiration worldwide around the hospitality industry.

With this week links to articles about the fact that the Belgians are asked to eat fries twice a week and in the USA you can order fresh DIY pasta kits at some restaurants, great inspiration for other Italian restaurants worldwide!

San Francisco and Seattle are limiting what delivery services can charge restaurants for processing orders, while New York and Los Angeles consider similar policies. And the North Sydney café shifted to grocery store during the lockdown.

The restaurant group Black Sheep in Hong Kong created a viral blueprint for reopening restaurants after a lockdown, a link to where you can download this blueprint.

International design and innovation office CRA – Carlo Ratti Associati launched Pura-Case, a wardrobe purifier to remove bacteria and viruses from clothes. And Cape Town Tourism sends tourists love letters!

Stay healthy and take care of each other! ^Team Horecatrends

Click on the title if you like to read the full article. Enjoy reading!

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Hospitality tech firm Criton offers hoteliers free app to reduce touchpoints during COVID-19

12-5-2020

Hospitality tech firm Criton is offering its guest engagement platform completely free of charge until 2021 and with no commitment. Hoteliers using Criton can reduce touchpoints and safeguard guests’ health by digitising their guest information and giving everything guests need on their own phone. read more

YtheWait app | ‘Smart Restaurant’ app or digital waiter

12-5-2020

Dirty menus, unhygienic order kiosks and the many separate apps will be a thing of the past, according to the developers of the ‘YtheWait’ app. Their innovative all-in-one Hospitality & Retail App, already helps hundreds of partners to efficiently manage and increase their sales. Your guests can make contactless reservations, order in advance, pay and rate via their mobile. To support the hospitality businesses, the use of the all-in-one application and all the services around it are free of charge until 1 July 2020. ‘YtheWait’ has a user-friendly module that also simplifies booking and table management.

We’re spotting more and more technical developments that will replace parts of the staff’s tasks. This YtheWait app can be a lot more effective, contactless capturing everything via the guests own mobile; from booking, to ordering, paying and rating afterwards. Still we get the sense that human service will be missed but right now the app is useful as your guest only has to touch her or his mobile. Once we go back to maximum occupation with a lack of good catering staff, this app could also be very useful.  read more

Cloud Clubbing | On- and offline music events

8-5-2020

Due to the Corona Virus the recent months have been a little crazy and strange for everyone. Not being able to see friends and family, no longer being allowed to go to the gym and no longer being able to go to a festival or nightclub to enjoy your favourite music. The latter especially is such a pity during this time in which everyone can use a bit of fun and cheerfulness. For now, it looks like all music venues and night clubs will be closed until at least the 1st of September here in the Netherlands. Also, festivals, of which we have so many in the Netherlands, will not take place until the 1st of September or might not even be allowed at all until there is a vaccine against the virus.

A blog by our colleague Marguerita Vogelsang about examples from the nightlife and festival scene, an industry that has been hit unprecedented hard economically by the corona crisis. Nevertheless, she also spots all kinds of positive initiatives in this sector.

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