What does the catering industry do in the context of the COVID-19 virus? | Inspiration April 21

21-4-2020

We are writing this article a few hours before our Prime Minister Rutte’s press conference in which we all hope to hear that there will be a little bit more freedom for everybody in the Netherlands. It’s already clear that no major changes are to be expected, but it would be very positive if milestones were indicated to work towards. One of the items for this will nevertheless revolve around redefining our personal space, the rule that is very difficult to put in place for smaller restaurants. In addition to the missing space, they won’t make enough turnover. For companies where the 6 feet distance can be met, it is also important to continue to deliver in addition to the missing turnover. We think that lots of guests will still order online, they love to eat out but are still afraid for contamination.

With links this week to articles about Starbucks who’s investing 10 million USD in aid for partners worldwide, and about a DIY ShackBurger Kit by Shake Shack.

Mask to Go, is an initiative in Hong Kong where about 35 vending machines are installed from which one can draw medical-grade face masks for free! And Disneyland also tries to keep in touch with their (potential) guests, among other things by sharing recipes via social media.

And an article about a door handle that kills 99.8% of all germs! In California wineries across the state created almost 80 virtual experiences, go to the Wine Institute’s website at Discover California Wines.

Stay healthy and take care of each other! ^Team Horecatrends

Click on the title if you like to read the full article. Enjoy reading!

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Accor and Bureau Veritas launch a label based on sanitary measures in France

17-4-2020

The project is launched to support the return to business in the hospitality and restaurant industry. Accor, a global leader in augmented hospitality, and Bureau Veritas, a world-leading provider in testing, inspection and certification, have joined forces to develop a label designed to certify that the appropriate safety standards and cleaning protocols have been achieved to allow businesses to reopen. The label will cover both accommodation and catering, and will set the sanitary standards applicable to all the Group’s hotels as well as to other chains and independent hotels. The project was carried out in partnership with doctors and epidemiologists, and has been developed in collaboration with Accor owners and trade associations, such as UMIH, GNC, and GNI.

The bigger economic picture will be blurred by the psychological mood of people. Lots of people, especially the 50+ group will remain anxious. Somehow the hospitality industry has to regain their trust and convince their guests that a visit to their facility is safe. It will be difficult to do so by just implicating that you’ve cleaned everything… For hotel & restaurant chains a cleaning standard label, like the different quality systems in the business to business industry, might facilitate that trust. It might be wise to create one safety standard and cleaning protocol for the whole industry worldwide. And although parties might think differently, it shouldn’t put a financial burden on individual smaller hotels and restaurants. Living up to a new standard might be our mutual concern. ^Marjolein

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VoorDeThuiswerkers.nl | A hotel room as solution for the work from home challenge

14-4-2020

Inspiration from the Netherlands where two entrepreneurial freelancers offer a solution for those who can no longer cope with the challenge combining working with their family at home as well during the corona virus crisis. ‘VoorDeThuiswerkers.nl’ (which can be translated at ForThe PeopleWorkingFromHome) is an initiative of Olivier Kruger and Seffie Treistman, who hope to contribute to lower the pressure at home by providing a quiet workplace and helping hotels generate revenue so that their employees can keep their jobs.

On the second of April we already wrote about Hotel Kom in Maartensdijk (The Netherlands), which had taken a similar initiative as an individual hotel. In response to the article we understood that other hotels were also providing workspace in their own surroundings. VoorDeThuiswerkers.nl is a platform to make these addresses more accessible for those who find working from home too much a challenge! And for hotels, every little bit can help in these harsh corona times ……

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What does the catering industry do in the context of the COVID-19 virus | Inspiration April 10

10-4-2020

And then it is Easter! Most restaurants that have been delivering are now busy preparing their dishes. Last Wednesday, our colleagues from Van Spronsen & Partners hospitality consultants  published a whitepaper: ‘Coronavirus crisis, resilience of the catering industry’, in which one of the conclusions is that even when the catering industry could start up again, in the new reality, the ‘social distance society’, delivery will certainly prove to be an addition to the turnover.

This week’s inspiration!

Including initiatives of collaborations between supermarkets and catering suppliers and restaurants.  But also a restaurant chain in the UK that is considering to create mini supermarkets in their restaurants in which they will sell products from their suppliers.

Great item for your newsletter, ask your regular guests what they are missing from your hotel or restaurant as done by the Oetker Collection. They also give recipes and exercises to keep fit. #WESTAYUNITED

Some brands even draw attention to ‘Social Distance’ with their logo, such as Coca-Cola and McDonald’s in Brazil. Jure Tovrlian from Slovenia made a few examples, the last one is very funny!

A very useful item in this coronavirus period has more than raised their target amount on Kickstarter, a keyring with a ‘Hygiene Hand’ attached to it. And an example of how the BrewDog brewery is coping with this crisis, they have a Hop Drop app with drive-thru beer collection points, they help make handsanitizers and they organize an online bar.

Stay healthy and take care of each other! ^Team Horecatrends

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Flexotels | Mobile ‘corona proof’ booth to visit grandparents safely

9-4-2020

Yesterday, my sister and I brought laundry, literature and treats for Easter to my mother who lives in a care home. A cheerfully waving mother behind the window of her room, but also a lot of misunderstanding about why we do not come in. Flexotels in the Netherlands, which normally rent out mobile sleeping units for large events, have changed a number of these units as a mobile ‘corona proof’ booth. A good example of positive ‘thinking different’! In Asten (in the south of the Netherlands, the Hof of Bluyssen was the first to purchase such a container. ^Marjolein

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Bird Bingo | Virtual opening from the new tasting room ‘House of Bird’ from Bird Brewery

7-4-2020

Inspiration from Amsterdam! A virtual opening of a new tasting room from Bird Brewery. On April 25 from 8.30 pm those who ordered a Bird’s Bingo Beer Package can play a virtual ‘Bird Bingo’ from the new tasting room, ‘House of Bird’. The tasting room ‘House of Bird’ in the Diemerbos (near Amsterdam) would open in the end of April. Unfortunately, there is no big opening for the time being because of the lockdown, but the brewers want to give their guests a glimpse during a real ‘Bird Bingo’. If you’re living in the Netherlands you can play along, that is if you understand the Dutch language! Order a Bird’s Bingo Beer Package via their web shop, receive a special bingo card and play on a live stream on April 25 at 8.30 pm. You might even win a great prize!

How to open virtually! Here in the Netherlands lots of people love to play games these days and the guys from the Bird Brewery use that fact to open their new restaurant  and tasting room virtually.

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What does the catering industry do in the context of the COVID-19 virus | Inspiration April 6

7-4-2020

Gradually we get used to the effects of the Covid-19 virus here in the Netherlands, fortunately many keep their distance and many people are able to work from home. Maybe even in the sun today! But more and more entrepreneurs are starting to worry about the economic impact. They could survive the first deadline here of the 6th of April, but the effects are getting more serious now. Fortunately, we see a lot of inspiration and even experience it ourselves, such as restaurant owners who add a card to the delivery to thank their guests and offer a glass of bubbles when his or her business is open again.

This week’s inspiration!

With initiatives involving collaboration like between the kitchen of Eleven Madison Park & the Rethink Group. The restaurant with three Michelin stars is now part of a ‘Soup kitchen’ and an example from a takeout meal from restaurant Alinea in Chicago, also with three Michelin stars.

A bagel shop ‘Call Your Mother’ in Washington reopened and came up with a very special and original auction!

In China we have spotted a special delivery initiative at Meituan, they deliver a paper shield behind which you can eat! And New York-based technology and lifestyle company Air Co. makes hand sanitizer out of CO2. We already wrote about their carbon negative vodka earlier.

An initiative by Airbnb to offer health care professionals and first responsers sleeping places closer to their work. And an article that made us realize how difficult entrepreneurship in the U.S. is. We came across an article about choosing between offering delivery which increases the possibility of infection of employees with Covid-19 or fire to them.

Stay healthy and take care of each other! ^Team Horecatrends

Click on the title if you like to read the full article. Enjoy reading!

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Lockdown Kit by Patty&Bun X HG Walter

31-3-2020

Most of the Dutch people saw the crowds in the tubes in London on the news so we really understand the statement on the website of Patty&Bun. Here they indicated that they wanted to keep going for as long as possible, but felt it was no longer viable, or safe for their teams to travel into work every day. So…. What’s next? No more burgers for their guests? Well they’ve created a Lockdown Kit by Patty&Bun, through the butcher HG Walter their guests can order their ‘Ari Gold’ Cheeseburger or the ‘Smokey Robinson’.

We love all the collaborations and inspiration we spot at this moment. This is one that we think might be used by restaurants and fast food chains in collaboration with their suppliers! And you have to admit the result of a kind of DIY kit with the right ingredients must be more tasteful than a burger ordered in….  read more

BACARDI® is going to help produce more than 267,000 gallons of hand sanitizers

30-3-2020

Brands across company’s portfolio including BACARDÍ®, MARTINI®, GREY GOOSE®, BOMBAY SAPPHIRE®, DEWAR’S® and ANGEL’S ENVY® unite to help produce more than 267,000 gallons (1.1 million litres) of hand sanitizers. All BACARDÍ® hand sanitizers produced in collaboration with the brands contain more than the minimum alcohol content recommended by the World Health Organization for containing the spread of the virus. These temporary, emergency actions at all locations will not disrupt the supply of brands in the Bacardi portfolio.

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What does the catering industry do in the context of the COVID-19 virus | Inspiration March 27

27-3-2020

Our perspective on the world has completely changed during the past couple of weeks, a true paradigm shift! At this very moment it’s important to constantly fact check all the news about the Coronavirus, a lot of fake and scary news has been spotted at the social media. For example at a website in the U.S. we came across a question whether or not food could be a source of the virus. Fortunately they also gave the official answer of the CDC (Centers of Disease Control and Protection) but please don’t believe strange advices!

We also spotted a lot of positive inspiration. So, we want to show you some small positive gestures and inspiration during these anxious times.
Stay healthy and take care of each other! ^Team Horecatrends

Very positive news is that we see a lot of people unite and not only in the health care. We even spotted an online game in which gamers can help the university of Washington’s Center for Game Science to create a medicine.

In France the Accor Group, a hotel chain, opened the CEDA (Coronavirus Emergency Desk Accor) telephone helpdesk. They help to accommodate homeless people trough France in conjunction with the government.

We spot a lot of positive initiatives by restaurants, like for example #JREwhatsinthefridge and other ones to keep in touch with their guests. In the Netherlands, one of our chefs with two Michelin stars started a video making a delicious daily meal. And many more individuals give tutorials, which made us laugh is the reaction of a famous chef in an Instagram story: “After two days in quarantine and watching many cooking videos, I understand why so many of you come to restaurants” ?

In most languages there is a saying like ‘money can’t buy happiness’ but if you’re very rich you can buy a ‘Covid-19 themed exclusive package’ at Le Bijou Hotels & Resorts in Switzerland. But if you’re entertaining your kids at home, you could make them happy with a ‘toilet paper’ cake!

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The Westin Houston Medical Center | First Hotel in the U.S. to deploy ‘Virus Killing Robots’

24-3-2020

The Westin Houston Medical Center is the first and only hotel in the U.S. to utilize LightStrike Germ-Zapping Robots™ to sanitize and disinfect its guest rooms and common areas to help combat the threat of coronavirus. The room disinfection technology, provided by San Antonio-based Xenex Disinfection Services, was developed by two epidemiologists in Houston, with The University of Texas MD Anderson Cancer Center as their first customer. The Westin Houston Medical Center purchased two of the decontaminating Robots, which are already at work sanitizing rooms inside the building.

In these times of stress about the spread of COVID-19 amongst travellers worldwide, these virus killing robots are an interesting new cleaning product for hotels. The Westin Houston Medical Center pioneers one of the hospitality industry’s response to COVID-19.   read more

What does the catering industry do in the context of the COVID-19 virus | Inspiration March 24

24-3-2020

Our perspective on the world has completely changed during the past week, what a paradigm shift! I personally thought that we would no longer post trends and inspiration on Horecatrends. It seems of no importance right now however we also spotted a lot of positive inspiration. So, we want to show you some small positive gestures and inspiration during these anxious times.

Stay healthy and take care of each other! ^Team Horecatrends

Here in the Netherlands we spot a lot of initiatives in the hospitality industry, like hotels offering capacity to hospitals. In the UK the hotel chain Best Western is in talks to convert their hotels into NHS hospitals and in the U.S.A. hotels are used to shelter the homeless and the less seriously ill who have to be in quarantine.

In London a restaurant with one Michelin star reopened as Brat Farm, Grill and Wine Shop. Bucuti & Tara Beach Resort gives an example on how to try to provide your guests with as much flexibility as possible through your cancellation policy.

Click on the title if you like to read the full article. Enjoy reading!

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Trends we spotted | Week 12

20-3-2020

Our perspective on the world has completely changed in the past week, what a paradigm shift! I personally thought that we would no longer post trends and inspiration on Horecatrends. It seems of no importance right now but we also spotted a lot of positive inspiration. So, we have written a ‘trends we spotted this week’ with small positive gestures and inspiration in these anxious times.
Stay healthy and take care of each other! ^Marjolein van Spronsen

This week, among other links to articles about a hand wash tutorial by Gordon Ramsey and the Cheese trucks of the London based The Cheese Bar.

McDonald’s in the U.S. and Canada are considering rent deferrals for its franchisees and Uber Eats is introducing a new support package that includes a waiving of delivery fees on all orders from independent restaurants across U.S. & Canada and dedicated marketing campaigns.

And an article at Eater about what restaurants need right now to actually survive in the USA. Here in the Netherlands, the government is taking all the necessary measures at this moment and even banks are helping. We wish all restaurant owners worldwide will be able to find a way to stay in business.

Chipotle tackles social distancing with virtual hangouts on Zoom, interesting inspiration if you try to reach young people. And upscale restaurant Canlis in Seattle finds new business model in the Covid-19 crisis.

In the Netherlands we spotted free e-learning programs for people working in the hospitality industry and many restaurants offer gift vouchers with benefits. One of them doesn’t give vouchers but gift plates!

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Materialise’s 3D printed hands-free door opener eliminates direct contact with door handle

17-3-2020

3D Printing technology may lend a hand in preventing the spread of the Coronavirus. Materialise, a Belgium-based pioneer in 3D printing, has designed a 3D printed door opener that makes it possible to open and close doors with your arm, removing the need for direct contact with door handles. The company is offering the printable design for free and calling upon the global 3D printing community to 3D print the door opener and make it available all around the world.

Call for anyone who can print this hands-free door opener in 3D…. The file can be downloaded here. 

“The power of 3D printing in combination with Materialise’s three decades of 3D printing expertise made it possible to turn an idea into an innovative product in less than 24 hours,” says Fried Vancraen CEO of Materialise. “By making the design available digitally, it can be produced on 3D printers everywhere and become available around the world in a matter of hours. In this case, we designed the product in Belgium and people in China, Europe or the U.S. can now 3D print the door opener locally.”

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Winners of the 1st ProVeg Vegan Cheese Awards I Max & Bien and Petit Vegann

13-3-2020

The Amsterdam vegan cheese maker Max & Bien won the audience award of the ProVeg Vegan Cheese Awards 2020 with their blue cheese. The Petit Lorrain, a vegan brie from Petit Veganne from France, was the favourite of the jury. The awards were presented during the well-attended sixth edition of VeggieWorld in Utrecht, the Netherlands.

Although a news from a week ago, we still love to mention it! There is currently an increasing demand for high-quality vegan products with which you can make a difference in the catering industry. For example, we recently wrote about camembert made from cauliflower and hemp seeds from Grounded Foods in New York.

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