Quake pop-up breakfast vending machine

28-1-2016

At the beginning of December Quaker Oats placed a pop-up vending machine at the train station of  Antwerp, where travellers could order a free breakfast. This breakfast was prepared by two ‘robots’. We consider this a great example on how to pop-up and present your company in a positive way. Why don’t restaurants or deli’s use a pop-up location to present their food to the public?

About the Quaker pop-up breakfast vending machine

Most people are very busy nowadays and skip breakfast regularly. Quaker Oats wants to do something about this and chose the train station of Antwerp to place the Quaker pop-up breakfast vending machine, Just as a metaphor of our busy lifestyle. The goal of this campaign? Have people acknowledge how important it is to start your day with a breakfast. And with Quaker this can be done very easy, quick and healthy!

Different recipes

By-passers were able to choose from two different recipes. These recipes changed every day and were created by well-known Belgium breakfast eaters. If the choice was made, you pushed the button and the two people dressed as robots prepared your breakfast, for free!

Inspiration

As we mentioned before, this is a nice way to present your product. Offering it for free always works of course, but for most hospitality companies this won’t always be easy to finance. But such a great pop-up location on a prominent spot might be worth considering, it will bring positive attention to your restaurant or lunchroom somewhere else in the city.

Sushi-wrap, sushi-sandwich or better the sushiwich

20-1-2016

The sushiwich is actually a simple Sushi Maki roll (4,5 cm diameter and 20 cm long) which is cut in two parts, to be eaten as a sandwich or wrap. The sushiwich is introduced at the Horecava by Bocon Sushi Concepts.

Sushiwich and the sushi robot; Rolling Mate TSM900RSR

Because of doubting whether to call it a sandwich or a wrap, they came up with the name ‘sushiwich’. The innovation comes from Australia, according to the sushi machinemakers, Bocon Sushi Concepts. Over there the snack was such a big success (more than 3000 outlets) that the idea has been re-imported to Japan. Every chef can make sushiwiches, especially if you use sushi robots, like the Rolling Mate TSM900RSR.  You need the Rolling Mate to make the sushiwich if you’re not a trained Sushi chef. Bocon Sushi Concepts also sells readymade sushi rice. This is a scoop in the Netherlands and causes that the seller doesn’t have to worry about the ‘basics’ and the making of  the sushiwich becomes even less time-consuming.

Creative with sushi

A sushiwich sounds a bit like the Temakeria in London to us. By being ‘creative with sushi’ a large number of concepts have been created. It does strike us that the concepts that stick to the original sushi, are the most successful.

The Frushi, a sushi made of rice and fruit that we spotted in 2011, are no longer sold. Neither the Goshi and Wichy really made it, they’re German variants on sushi with European tastes. But hey, it remains nice to make your own sushi variant as a chef, maybe a sushi variant with local products as Catering Hanenburg at kookstudio Lokaal 55 does. They combine Frisian ingredients like smoked eel from the Sneekermeer with sushirolls made of beetroot and a crème of potato to an Frisian Sushi.

Robotic arm to slice kebab.

16-10-2015

Super Kebab in Stoke Newington, North London has introduced a new robotic arm to slice their döner meat. We noticed some technical improvements excluding a lot of manual labour.

At Super Kebab they’re working with a robotic arm

The user controls the robot with a remote control enabling him to adjust the speed and the thickness of the slices. If you watch the video, you will notice that the slices are very thin making your döner kebab more yummy!

The robotic arm is made by Atalay döner in Istanbul, Turkey. They installed the first Robotic arm in the United Kingdom at Super Kebab in London. The robotic arm glides up and down the tower of meat guided by sensors. The owner Hakan Gorenli is very happy with his investment (around 5.000 pounds) and thinks many kebab restaurants will follow. His customers are happy with the precise and hygienical way the meat is cut.

Robots in the hospitality industry

We recently wrote about the healthy fast food (lunch) restaurant ‘Eatsa’ in San Francisco that looks more like an electronics store than a restaurant. There is no staff to take orders and everything is fully automated. The founders of Eatsa promise faster, more nutritious, affordable and tastier meals. This is realized without staff at the front of the restaurant, like the robotic arm that reduces the manual labour. In the hotel section we spotted The Hen-na hotel that opened this summer and is staffed with robot receptionists, porters, cleaners and waitresses. Are robots slowly taking over? I hope that hospitality remains human. 😉 ^Marjolein

Robot Mario, the new employee and mascot of the Marriott Hotel Ghent

18-8-2015

The Marriott Hotel Ghent has a new employee since late June. The humanoid robot Mario. Now almost two months later, Mario is a local celebrity and he has his own ‘Mario Monday’. On these days he examines issues surrounding the hotel, he is trying out rooms and visited the football club Gent which is sponsored by the Marriott Ghent.

The success of Robot Mario

We read all the press coverage late June and planned an article in a later stage about the effect of the humanoid robot for the hotel. According to Annabelle Stevens (Marketing Marriott Ghent) Mario has stolen many hearts. School classes have come to meet Mario and his dedicated ‘dad Thomas’ can’t watch Mario’s performances alone any longer. Nowadays a number of front office staff accompany Mario occasionally in the things he says and does.

Mario is deployed in the MICE (Meetings, Incentives, Conventions, Exhibitions) market for a welcome or farewell speech, he gives classic PowerPoint presentations or talks about the menu during diner. Another big advantage, Mario speaks a couple of different languages! He is regularly present at the front office, which is especially great for children.

Mario Monday

Mario does not replace staff, it is an extra level of experience. Mario even performs a mascot role every Monday through Facebook under the name ‘Mario Monday’. He investigates all issues surrounding the hotel. He already tested a room and checked whether the area around the hotel was well cleared after the Ghent Festivities for example. Thus, the mascot is part of the storytelling by the Marriott Ghent.

QBMT; the company that has designed Mario

Humanoid robots are already used for a while in the healthcare sector. In the hotel sector, this is one of the first times we hear about deploying a robot. The robot is a product of the Belgian company QBMT from Ostend, which has produced more than 100 Zora humanoid robots for the healthcare sector in Belgium, the Netherlands, France and Switzerland.

Flying robotic waiters

2-12-2014

By end-2015 autonomous flying robotic waiters will be deployed at 5 outlets of the Timbre Group in Singapore. Infinium Robotics Pte Ltd chief executive officer Woon Junyang signed a Memorandum of Understanding with Edward Chia, managing director of Timbre Group, on 31 October this year.

Prototype

Prime Minister Lee Hsien Loong observed an autonomous flying robotic waiter serving food during a demonstration at Singapore’s National Productivity Month 2014 Launch Event at Suntec Singapore Convention & Exhibition Centre.

Seeking productivity-related government grants

The costs are high but the flying robotic waiters could be a solution for the labour-crunch in Singapore and the robotic waiters do allow human waiters to focus on higher-value tasks such as explaining the menu, upselling and getting feedback from customers. At this moment both Infinium Robotics and the Timbre Group are seeking productivity-related government grants to help offset deployment costs.

The flying robotic waiters at work

Do you want to know more about these robots? CNBC did an interview with the owner of Infinium-Serve and had a demonstration in the studio.

Fun packaging for kids

1-10-2014

After drinking milk or juice, kids can play with this packaging. Designed by Bora Yildirim, the main function of the packaging is that it can be reused after the drink is consumed. The Pinar Sut bottles have two designs which can be transformed into fun toys. The lids and empty bottles can be attached to each other and transformed into shapes such as flowers and robots. This way children are encouraged to finish their drinks so they can play. Great way to serve drinks to children! The patent for this packaging is still pending but we think it’s ideal for healthy drinks for kids.

Of course we did spot a lot of inspiration focused on children before: in 2013 we saw a Happy Meal diorama. ‘Horeca Vlaanderen’ (Hospitality Flanders) and ‘Vlaanderen Lekker Land’ (Flanders Tasty Land) published a guide for a child-friendly hospitality industry full of hospitable ideas and menu tips for kids. You can also search yourself for inspiration focused on kids: Note ‘children‘ or ‘kids’ in the search field of our website and find pages full of inspiration.

Robot mixes and serves drinks

23-5-2013

We see more and more robots behind the bar preparing drinks. This robot Makr Shakr mixes and serves drinks and is controlled by an app. The robot can make drinks with about two dozen spirits and liqueurs, more than a hundred non-alcoholic mixers and can add ingredients such as mint, lemon slices, salt and pepper. Earlier we saw the robot Bartendro making cocktails within ten seconds.

Robot entertaining in a restaurant

9-4-2013

‘Robot Restaurant’ in Tokyo gives you a real entertaining during a dinner. The restaurant has four, 11.8-foot tall robots who are ‘fighting’ with each other. The robots are controlled by scantily clad women dancers and accompanied by loud electronic music. Building the robots and the interior of the restaurant did cost 125.8 million dollar. The entrance of the restaurant is $ 51 and even though there is nobody eating in this video, it does include dinner and drinks. The restaurant opened in august 2012.

Colorful carboard coffee boxes

5-3-2013

Inside the colorful carboard boxes by Martins Café, a coffeebrand from the vicinity of Sao Paulo, you don’t expect to find coffee. The boxes are colorful, retro and with their robot logo printed on the cardboard. Martins Café is a Brazilian brand of specialty coffee which comes in the variants cardamom, anise, cinnamon, nutmeg and 100% Arabica. With the package Martins Café wanted to create something colorful, retro and Brazilian that would catch your eye. Read the article on www.coolhunting.com to know why the use robots as their logo…. 

Cocktail Robot

30-1-2012

During the Barbot event new robots will be presented, including the RoboBartenders that serve cocktails. Barbot takes place in March 2012 at San Francisco