What does the catering industry do in the context of the COVID-19 virus? | Inspiration April 21
21-4-2020
We are writing this article a few hours before our Prime Minister Rutte’s press conference in which we all hope to hear that there will be a little bit more freedom for everybody in the Netherlands. It’s already clear that no major changes are to be expected, but it would be very positive if milestones were indicated to work towards. One of the items for this will nevertheless revolve around redefining our personal space, the rule that is very difficult to put in place for smaller restaurants. In addition to the missing space, they won’t make enough turnover. For companies where the 6 feet distance can be met, it is also important to continue to deliver in addition to the missing turnover. We think that lots of guests will still order online, they love to eat out but are still afraid for contamination.
With links this week to articles about Starbucks who’s investing 10 million USD in aid for partners worldwide, and about a DIY ShackBurger Kit by Shake Shack.
Mask to Go, is an initiative in Hong Kong where about 35 vending machines are installed from which one can draw medical-grade face masks for free! And Disneyland also tries to keep in touch with their (potential) guests, among other things by sharing recipes via social media.
And an article about a door handle that kills 99.8% of all germs! In California wineries across the state created almost 80 virtual experiences, go to the Wine Institute’s website at Discover California Wines.
Stay healthy and take care of each other! ^Team Horecatrends
Click on the title if you like to read the full article. Enjoy reading!
Accor and Bureau Veritas launch a label based on sanitary measures in France
17-4-2020
The project is launched to support the return to business in the hospitality and restaurant industry. Accor, a global leader in augmented hospitality, and Bureau Veritas, a world-leading provider in testing, inspection and certification, have joined forces to develop a label designed to certify that the appropriate safety standards and cleaning protocols have been achieved to allow businesses to reopen. The label will cover both accommodation and catering, and will set the sanitary standards applicable to all the Group’s hotels as well as to other chains and independent hotels. The project was carried out in partnership with doctors and epidemiologists, and has been developed in collaboration with Accor owners and trade associations, such as UMIH, GNC, and GNI.
The bigger economic picture will be blurred by the psychological mood of people. Lots of people, especially the 50+ group will remain anxious. Somehow the hospitality industry has to regain their trust and convince their guests that a visit to their facility is safe. It will be difficult to do so by just implicating that you’ve cleaned everything… For hotel & restaurant chains a cleaning standard label, like the different quality systems in the business to business industry, might facilitate that trust. It might be wise to create one safety standard and cleaning protocol for the whole industry worldwide. And although parties might think differently, it shouldn’t put a financial burden on individual smaller hotels and restaurants. Living up to a new standard might be our mutual concern. ^Marjolein
VoorDeThuiswerkers.nl | A hotel room as solution for the work from home challenge
14-4-2020
Inspiration from the Netherlands where two entrepreneurial freelancers offer a solution for those who can no longer cope with the challenge combining working with their family at home as well during the corona virus crisis. ‘VoorDeThuiswerkers.nl’ (which can be translated at ForThe PeopleWorkingFromHome) is an initiative of Olivier Kruger and Seffie Treistman, who hope to contribute to lower the pressure at home by providing a quiet workplace and helping hotels generate revenue so that their employees can keep their jobs.
On the second of April we already wrote about Hotel Kom in Maartensdijk (The Netherlands), which had taken a similar initiative as an individual hotel. In response to the article we understood that other hotels were also providing workspace in their own surroundings. VoorDeThuiswerkers.nl is a platform to make these addresses more accessible for those who find working from home too much a challenge! And for hotels, every little bit can help in these harsh corona times ……
What does the catering industry do in the context of the COVID-19 virus | Inspiration April 10
10-4-2020
And then it is Easter! Most restaurants that have been delivering are now busy preparing their dishes. Last Wednesday, our colleagues from Van Spronsen & Partners hospitality consultants published a whitepaper: ‘Coronavirus crisis, resilience of the catering industry’, in which one of the conclusions is that even when the catering industry could start up again, in the new reality, the ‘social distance society’, delivery will certainly prove to be an addition to the turnover.
This week’s inspiration!
Including initiatives of collaborations between supermarkets and catering suppliers and restaurants. But also a restaurant chain in the UK that is considering to create mini supermarkets in their restaurants in which they will sell products from their suppliers.
Great item for your newsletter, ask your regular guests what they are missing from your hotel or restaurant as done by the Oetker Collection. They also give recipes and exercises to keep fit. #WESTAYUNITED
Some brands even draw attention to ‘Social Distance’ with their logo, such as Coca-Cola and McDonald’s in Brazil. Jure Tovrlian from Slovenia made a few examples, the last one is very funny!
A very useful item in this coronavirus period has more than raised their target amount on Kickstarter, a keyring with a ‘Hygiene Hand’ attached to it. And an example of how the BrewDog brewery is coping with this crisis, they have a Hop Drop app with drive-thru beer collection points, they help make handsanitizers and they organize an online bar.
Stay healthy and take care of each other! ^Team Horecatrends
Flexotels | Mobile ‘corona proof’ booth to visit grandparents safely
9-4-2020
Yesterday, my sister and I brought laundry, literature and treats for Easter to my mother who lives in a care home. A cheerfully waving mother behind the window of her room, but also a lot of misunderstanding about why we do not come in. Flexotels in the Netherlands, which normally rent out mobile sleeping units for large events, have changed a number of these units as a mobile ‘corona proof’ booth. A good example of positive ‘thinking different’! In Asten (in the south of the Netherlands, the Hof of Bluyssen was the first to purchase such a container. ^Marjolein
Bird Bingo | Virtual opening from the new tasting room ‘House of Bird’ from Bird Brewery
7-4-2020
Inspiration from Amsterdam! A virtual opening of a new tasting room from Bird Brewery. On April 25 from 8.30 pm those who ordered a Bird’s Bingo Beer Package can play a virtual ‘Bird Bingo’ from the new tasting room, ‘House of Bird’. The tasting room ‘House of Bird’ in the Diemerbos (near Amsterdam) would open in the end of April. Unfortunately, there is no big opening for the time being because of the lockdown, but the brewers want to give their guests a glimpse during a real ‘Bird Bingo’. If you’re living in the Netherlands you can play along, that is if you understand the Dutch language! Order a Bird’s Bingo Beer Package via their web shop, receive a special bingo card and play on a live stream on April 25 at 8.30 pm. You might even win a great prize!
How to open virtually! Here in the Netherlands lots of people love to play games these days and the guys from the Bird Brewery use that fact to open their new restaurant and tasting room virtually.
What does the catering industry do in the context of the COVID-19 virus | Inspiration April 6
7-4-2020
Gradually we get used to the effects of the Covid-19 virus here in the Netherlands, fortunately many keep their distance and many people are able to work from home. Maybe even in the sun today! But more and more entrepreneurs are starting to worry about the economic impact. They could survive the first deadline here of the 6th of April, but the effects are getting more serious now. Fortunately, we see a lot of inspiration and even experience it ourselves, such as restaurant owners who add a card to the delivery to thank their guests and offer a glass of bubbles when his or her business is open again.
This week’s inspiration!
With initiatives involving collaboration like between the kitchen of Eleven Madison Park & the Rethink Group. The restaurant with three Michelin stars is now part of a ‘Soup kitchen’ and an example from a takeout meal from restaurant Alinea in Chicago, also with three Michelin stars.
A bagel shop ‘Call Your Mother’ in Washington reopened and came up with a very special and original auction!
In China we have spotted a special delivery initiative at Meituan, they deliver a paper shield behind which you can eat! And New York-based technology and lifestyle company Air Co. makes hand sanitizer out of CO2. We already wrote about their carbon negative vodka earlier.
An initiative by Airbnb to offer health care professionals and first responsers sleeping places closer to their work. And an article that made us realize how difficult entrepreneurship in the U.S. is. We came across an article about choosing between offering delivery which increases the possibility of infection of employees with Covid-19 or fire to them.
Stay healthy and take care of each other! ^Team Horecatrends
Click on the title if you like to read the full article. Enjoy reading!
Lockdown Kit by Patty&Bun X HG Walter
31-3-2020
Most of the Dutch people saw the crowds in the tubes in London on the news so we really understand the statement on the website of Patty&Bun. Here they indicated that they wanted to keep going for as long as possible, but felt it was no longer viable, or safe for their teams to travel into work every day. So…. What’s next? No more burgers for their guests? Well they’ve created a Lockdown Kit by Patty&Bun, through the butcher HG Walter their guests can order their ‘Ari Gold’ Cheeseburger or the ‘Smokey Robinson’.
We love all the collaborations and inspiration we spot at this moment. This is one that we think might be used by restaurants and fast food chains in collaboration with their suppliers! And you have to admit the result of a kind of DIY kit with the right ingredients must be more tasteful than a burger ordered in….
BACARDI® is going to help produce more than 267,000 gallons of hand sanitizers
30-3-2020
Brands across company’s portfolio including BACARDÍ®, MARTINI®, GREY GOOSE®, BOMBAY SAPPHIRE®, DEWAR’S® and ANGEL’S ENVY® unite to help produce more than 267,000 gallons (1.1 million litres) of hand sanitizers. All BACARDÍ® hand sanitizers produced in collaboration with the brands contain more than the minimum alcohol content recommended by the World Health Organization for containing the spread of the virus. These temporary, emergency actions at all locations will not disrupt the supply of brands in the Bacardi portfolio.
What does the catering industry do in the context of the COVID-19 virus | Inspiration March 27
27-3-2020
Our perspective on the world has completely changed during the past couple of weeks, a true paradigm shift! At this very moment it’s important to constantly fact check all the news about the Coronavirus, a lot of fake and scary news has been spotted at the social media. For example at a website in the U.S. we came across a question whether or not food could be a source of the virus. Fortunately they also gave the official answer of the CDC (Centers of Disease Control and Protection) but please don’t believe strange advices!
We also spotted a lot of positive inspiration. So, we want to show you some small positive gestures and inspiration during these anxious times.
Stay healthy and take care of each other! ^Team Horecatrends
Very positive news is that we see a lot of people unite and not only in the health care. We even spotted an online game in which gamers can help the university of Washington’s Center for Game Science to create a medicine.
In France the Accor Group, a hotel chain, opened the CEDA (Coronavirus Emergency Desk Accor) telephone helpdesk. They help to accommodate homeless people trough France in conjunction with the government.
We spot a lot of positive initiatives by restaurants, like for example #JREwhatsinthefridge and other ones to keep in touch with their guests. In the Netherlands, one of our chefs with two Michelin stars started a video making a delicious daily meal. And many more individuals give tutorials, which made us laugh is the reaction of a famous chef in an Instagram story: “After two days in quarantine and watching many cooking videos, I understand why so many of you come to restaurants” ?
In most languages there is a saying like ‘money can’t buy happiness’ but if you’re very rich you can buy a ‘Covid-19 themed exclusive package’ at Le Bijou Hotels & Resorts in Switzerland. But if you’re entertaining your kids at home, you could make them happy with a ‘toilet paper’ cake!
The Westin Houston Medical Center | First Hotel in the U.S. to deploy ‘Virus Killing Robots’
24-3-2020
The Westin Houston Medical Center is the first and only hotel in the U.S. to utilize LightStrike Germ-Zapping Robots™ to sanitize and disinfect its guest rooms and common areas to help combat the threat of coronavirus. The room disinfection technology, provided by San Antonio-based Xenex Disinfection Services, was developed by two epidemiologists in Houston, with The University of Texas MD Anderson Cancer Center as their first customer. The Westin Houston Medical Center purchased two of the decontaminating Robots, which are already at work sanitizing rooms inside the building.
In these times of stress about the spread of COVID-19 amongst travellers worldwide, these virus killing robots are an interesting new cleaning product for hotels. The Westin Houston Medical Center pioneers one of the hospitality industry’s response to COVID-19.
What does the catering industry do in the context of the COVID-19 virus | Inspiration March 24
24-3-2020
Our perspective on the world has completely changed during the past week, what a paradigm shift! I personally thought that we would no longer post trends and inspiration on Horecatrends. It seems of no importance right now however we also spotted a lot of positive inspiration. So, we want to show you some small positive gestures and inspiration during these anxious times.
Stay healthy and take care of each other! ^Team Horecatrends
Here in the Netherlands we spot a lot of initiatives in the hospitality industry, like hotels offering capacity to hospitals. In the UK the hotel chain Best Western is in talks to convert their hotels into NHS hospitals and in the U.S.A. hotels are used to shelter the homeless and the less seriously ill who have to be in quarantine.
In London a restaurant with one Michelin star reopened as Brat Farm, Grill and Wine Shop. Bucuti & Tara Beach Resort gives an example on how to try to provide your guests with as much flexibility as possible through your cancellation policy.
Click on the title if you like to read the full article. Enjoy reading!
Trends we spotted | Week 12
20-3-2020
Our perspective on the world has completely changed in the past week, what a paradigm shift! I personally thought that we would no longer post trends and inspiration on Horecatrends. It seems of no importance right now but we also spotted a lot of positive inspiration. So, we have written a ‘trends we spotted this week’ with small positive gestures and inspiration in these anxious times.
Stay healthy and take care of each other! ^Marjolein van Spronsen
This week, among other links to articles about a hand wash tutorial by Gordon Ramsey and the Cheese trucks of the London based The Cheese Bar.
McDonald’s in the U.S. and Canada are considering rent deferrals for its franchisees and Uber Eats is introducing a new support package that includes a waiving of delivery fees on all orders from independent restaurants across U.S. & Canada and dedicated marketing campaigns.
And an article at Eater about what restaurants need right now to actually survive in the USA. Here in the Netherlands, the government is taking all the necessary measures at this moment and even banks are helping. We wish all restaurant owners worldwide will be able to find a way to stay in business.
Chipotle tackles social distancing with virtual hangouts on Zoom, interesting inspiration if you try to reach young people. And upscale restaurant Canlis in Seattle finds new business model in the Covid-19 crisis.
In the Netherlands we spotted free e-learning programs for people working in the hospitality industry and many restaurants offer gift vouchers with benefits. One of them doesn’t give vouchers but gift plates!
Materialise’s 3D printed hands-free door opener eliminates direct contact with door handle
17-3-2020
3D Printing technology may lend a hand in preventing the spread of the Coronavirus. Materialise, a Belgium-based pioneer in 3D printing, has designed a 3D printed door opener that makes it possible to open and close doors with your arm, removing the need for direct contact with door handles. The company is offering the printable design for free and calling upon the global 3D printing community to 3D print the door opener and make it available all around the world.
Call for anyone who can print this hands-free door opener in 3D…. The file can be downloaded here.
“The power of 3D printing in combination with Materialise’s three decades of 3D printing expertise made it possible to turn an idea into an innovative product in less than 24 hours,” says Fried Vancraen CEO of Materialise. “By making the design available digitally, it can be produced on 3D printers everywhere and become available around the world in a matter of hours. In this case, we designed the product in Belgium and people in China, Europe or the U.S. can now 3D print the door opener locally.”
Winners of the 1st ProVeg Vegan Cheese Awards I Max & Bien and Petit Vegann
13-3-2020
The Amsterdam vegan cheese maker Max & Bien won the audience award of the ProVeg Vegan Cheese Awards 2020 with their blue cheese. The Petit Lorrain, a vegan brie from Petit Veganne from France, was the favourite of the jury. The awards were presented during the well-attended sixth edition of VeggieWorld in Utrecht, the Netherlands.
Although a news from a week ago, we still love to mention it! There is currently an increasing demand for high-quality vegan products with which you can make a difference in the catering industry. For example, we recently wrote about camembert made from cauliflower and hemp seeds from Grounded Foods in New York.
TrashBot by CleanRobotics | A smart trash can that uses AI
10-3-2020
US-based robotics company CleanRobotics recently was named a semifinalist in the IBM Watson AI XPRIZE competition for its product TrashBot. TrashBot is a trash can using sensors, camera’s and Artificial Intelligence to separate trash from recyclables. This is how it works: Garbage is thrown into the bin after which a small door slides over the opening. The garbage is analysed using robotics, computer vision and artificial intelligence to detect and separate landfill from recyclables. TrashBot does this more accurately than human beings, capturing high quality waste data and it lets staff know when it’s getting full. Cloud connectivity allows individual units to learn from the global TrashBot fleet, becoming more intelligent over time. TrashBot also has a monitor for corporate communications, education and advertising.
The selection between landfill and recyclables is done way more accurately by TrashBot than by humans. Plus the fact that it lets staff know that the bin is getting full makes TrashBot a perfect solution for convention centers, commercial buildings like malls, stadiums, airports, bus- and train stations. As the pressure to recycle will increase the TrashBot will help these facilities to take out the uncertainty of the recycling done by humans and do it more efficient.
BUNK hotel Amsterdam |A new hotspot in the former Sint-Rita church
9-3-2020
After the booming success in Utrecht, Amsterdam now also gets a BUNK Hotel. BUNK opened its doors on the 5th of March in the former Sint-Rita church in Amsterdam North. After a thorough renovation, the monumental building has room for 300 guests. Is it a hotel with hostel prices? Or a hostel with the quality and service of a hotel? BUNK invites you to experience it yourself. BUNK has a sympathetically priced restaurant and a broad cultural programming. With the compact rooms and Pods, the lively shared spaces and the free cultural offer, BUNK focuses on connecting with the neighborhood and the world.
Last Tuesday, the 3rd of March, I was present at a dinner at the BUNK hotel. You are already impressed upon arrival by the transformation of this large church into a hotel. Great to see the BUNK pods but also the 107 compact rooms in the belly of the church, a separate concept. From April onwards you can and go sleep there, I believe this is a special and pleasant experience in Amsterdam. It’s also a great place to enjoy dinner with dishes based on various international cuisines, including that of Amsterdam. ^ Oscar van der Maas
First edition of the Gin & Rum Festival in the Netherlands
9-3-2020
First edition of the Gin & Rum Festival at seven different locations throughout the Netherlands. Unlimited tasting of more than 100 different gin and rum brands. From the Piña Colada to the now indispensable Gin & Tonic. At the first edition of the Gin & Rum Festival everything revolves around these two distillates. Seven Dutch cities are taking part in the new festival this year and each location will be transformed into a true gin & rum paradise. Upon arrival, gourmets receive a full-fledged tasting glass with which they can taste more than 100 different types of gin and rum unlimited at the stands of well-known and emerging new brands. In addition to these tastings, visitors gain knowledge during substantive workshops, make their own cocktails and dance on fine tunes in the silent disco. Smell, taste and enjoy while being inspired by the stories of passionate distillers and bartenders.
This festival makes it possible to try the tastiest gins and rums with your friends at various unique locations in the Netherlands. Do not miss it!
Grounded Foods | Plant-based cheeses with no nuts, no soy, no dairy and no additives
26-2-2020
For many years the vegan cheese market merely consisted out of nut- and soy based products. Prices where high and the diversity was low as the market didn’t seem to progress, until now. Grounded Foods, founded by Veronica and Shaun Fil is offering a variety of cheeses, based on fermented cauliflower and hemp seeds. This way of making cheese keeps prices low and makes it possible for people with nut or soy allergies to also enjoy vegan cheese.
There is a choice between ‘Cauliflower and hemp camembert’, ‘Hemp seed feta’ and ‘Cauliflower Gruyere’ and the cheeses look delicious! We love to taste them.
Booking.com Launches New Pilot App CityBook in Amsterdam, London and Paris
25-2-2020
Booking.com, one of the world’s leading digital travel companies committed to making it easier for everyone to experience the world, recently announced the launch of a new pilot product, CityBook, a responsive digital guide for cities that seamlessly combines inspiration, planning, navigation and experience all in one place. The first pilots launched in the cities of Paris, London and Amsterdam.
This Pilot product leverages machine learning to make instant recommendations for travelers to easily explore all the best a city has to offer on the go. Booking.com just made exploring cities a whole lot easier.
Soulpicks app | Already 120,000 unique favorite places, restaurants, wine bars and Cafe’s worldwide
25-2-2020
Places where you like to go and share in private with friends, family and acquaintances. In the past year, 120,000 of these kind of unique ‘soulpicks’ were recorded and shared in the Soulpicks app by users and the experts associated with Soulpicks. Of all favorite places, restaurants are the most shared, but also wine and cocktail bars and cafe’s throughout the world are well represented in the app. More than 7,800 favorite places have already been added in Japan, more than 31,000 in the USA and more than 16,000 in the United Kingdom and France. The milestone is an important step towards the position of Soulpicks as a ‘go to app’ for the implementation of your leisure time, wherever you are in the world.
Trends we spotted | Week 8
24-2-2020
At hospitalitytrends.eu we spot many national and international trends on a daily basis. We pick the most interesting ones to write about, the smaller trends we use in our weekly column ‘Trends we spotted this week’.
This week, among other links to articles about the Crystal Clear Bread Challenge, cheese made from cauliflower and Popcorn Chicken Pizza.
Burger King New Zealand released a sandwich with just French Fries and at the New York Fashion Week Croc’s latest collaboration has been released: Crocs clogs for KFC fans!
KFC China created ‘pocket franchises’ via Wechat, a virtual franchise system to engage customers and encourage people to order from the restaurant. And the Travalyst coalition announces the development of new sustainability frameworks to help travellers to find sustainable travel and tourism options.
Our list of new restaurants in London | February 2020
21-2-2020
Are you a foodie and planning a trip to London soon? If you love to eat out and experience the latest trendy additions to the restaurant scene in this vibrant city, we’ve listed 12 new restaurants for you to try. Whether you fancy a healthy breakfast, Burgundian dinner, or want to give a different cuisine a chance, or combine sightseeing with a tiny pub, there is something on the list for all tastes.
The list does include the recently opened and high on our personal list, Dominique Ansel Treehouse, although an Italian breakfast sounds delicious as well! We also understand the excitement about the soon to open restaurant Kol from Santiago Lastra, the former project manager for Noma Mexico.
Gacha Gacha Coffee | A do-it-yourself coffeeshop by Maruyama Coffee
21-2-2020
A do-it-yourself coffeeshop, created by Nendo Design Studio for Maruyama Coffee In Japan. Although already closed it’s been an introduction to a coffeeshop that didn’t require many staff members. Nendo Design Studio created the almost fully-automated café called Gacha Gacha Coffee. The experience was inspired by Gachapon, a capsule toy vending machines that’s popular in Japan. The pop-up from October till November 2019, located in the observation deck of Roppongi Hills, featured 12 vending machines. At these machines consumers could purchase a capsule filled with coffee beans for ¥500 (USD 4.50). As from that the consumer had to take the coffee to semi-automated stations to brew it themselves. Staff only had to give information and clean up!
The idea behind Gacha Gacha Coffee is to create a coffee experience that makes you choose your beans, take time to watch it brewed and maybe even talk about coffee with a barista and of course enjoy the view at the observation deck! But as Trendwatching (we spotted Gacha Gacha Coffee in their ‘Innovation of the day’-trendletter) indicates it’s a great example on how you can use automation to face labour shortage, which we’re facing in the Netherlands as well.
Dominique Ansel Treehouse |A new all-day café in London
18-2-2020
Chef Dominique Ansel, named World’s Best Pastry Chef by the World’s 50 Best Awards, has recently opened Dominique Ansel Treehouse, a new all-day café in London’s Covent Garden. Located on quaint Floral Street, the new concept offers a menu that celebrates and showcases the pastry foundations and artisanal techniques that pastry chefs do best, from flaky puff pastry to delicate handmade pasta, short crusts for pies and tarts, fresh-baked breads, and more.
We’ve been fans of chef Dominique Ansel from the moment he opened his first bakery in New York and got famous by creating his Cronut® and many more fêted pastries like my favourite his signature DKA (Dominique’s Kouign Amann). They don’t serve the Cronut® at the Treehouse for this croissant- doughnut hybrid you need to go to his bakery in London. But the menu of Dominique Ansel Treehouse sound delicious and London is relatively nearby for us Dutchies, although we still would love to have a Dominique Ansel bakery in Amsterdam! ^Marjolein
W Costa Navarino exterior
Beachfront villa W Costa Navarino
infinity garden view - W Costa Navarino
W Costa Navarino beachfront pool villa
The beach club - W Costa Navarino
W Costa Navarino beach
Sunset at W Costa Navarino
