Ibis Tallinn Center in Estonia | First hotel to feature the new hospitality experience of Ibis
In January 2019, Ibis paved the way for a new kind of hospitality refocused on social interaction in order to satisfy the new expectations of customers. With a warm and personalized welcome and spaces that are entirely open to the outside world, ibis is developing its model and moving from a uniform and standardized approach to one that is more flexible and tailored.
Steven Taylor, Accor Chief Marketing Officer, said, “On January 31st, we unveiled a new customer experience which positions ibis as a social hub, opening up to the local community and connecting with travelers and locals alike. I am delighted with the opening of Ibis Tallinn Center, which also embodies our new mobile hospitality vision as exemplified by the new check-in system.”