Besides the traditional concierge, Renaissance Hotels introduced a digital concierge. The hotel started working with the Navigator program last year. The Navigator offers suggestions for restaurants, shops and sightseeing in the surroundings of the hotel. The Navigator displays information that is generated by hotel employees and by Wcities, an online destination content provider. You can open the program via the site or an App.
Heineken was looking for an intern events and sponsorship when they received 1,734 applications. For this reason Heineken devised an interview where the candidates could not be prepared for. Heineken examined how the candidates responded in unexpected situations, such as hand-in-hand walking, a recruiter who feels unwell and on a fire alarm. After the applications, the three best candidates were selected and people could vote on the candidates. Guy Luchting won the internship.
The Japanese brewery Sankt Gallen Brewery has brewed a stout beer that is chocolate-flavored by using chocolate malt. The beer has 8,5 percent of alcohol and can be served in a glass made entirely of chocolate. After drinking the chocolate-flavored stout beer, you can also eat the glass to enhance the chocolate flavor of the beer.
The Dutch newspaper NRC Handelsblad opened a restaurant cafe on the ground floor of a new building in Amsterdam on 18 February. On the second floor the editors of NRC Handelsblad and NRC.next are located. The official opening is on 6 March, until then, NRC readers can test the menu. The restaurant gets a ‘newsy’ look, there are screens with the latest news and the ceiling has a see-through to the editors. Soon there will open some meeting rooms for training, lunches, dinners and meetings. From April onwards NRC will organize daily lectures, debates and courses. NRC is not the first newspaper that opens a restaurant, earlier we saw that the Canadian newspaper Winnipeg Free Press opened a cafe.
Our former colleague Christel Hendriks started working at a new hotspot in Amsterdam; Wannemakers!. Since early 2013 Wannemakers! opened its doors at the Singel in Amsterdam. At Wannemakers! you imagine yourself in a ‘La Dolce Vita’ atmosphere and surprising and enjoyment are high priorities. Wannemakers! is open from 08.00 am onwards for breakfast, lunch or dinner. But also for a cup of Single Estate coffee or a coffee-to-go. The restaurant is open Monday through Saturday and offers a French-inspired menu which is being renewed every two to three weeks. During the summer guests can relax on the terrace that is located next to the canal.
After the unique locations like the ‘Laurenskerk’ in Rotterdam and the ‘Concertgebouw’ in Amsterdam, this year on 6 April the fifth edition of MUST will be celebrated in the Kurhaus Hotel in Scheveningen. The party is in the Kurzaal, with entertainment and DJ’s like Erick E and Funkerman. All of the 252 rooms of the Kurhaus hotel are available for the visitors of MUST. The sale of the hotel package starts on 21 February.
Jiva coffee cubes is a new form of instant coffee with a deep stronger taste. The coffee beans used for the Jiva coffee cubes are from Colombia. The beans are freeze-dried and blended with unrefined cane sugar, known in South America as panela. Panela acts as a bonding agent and the coffee is pressed into cubes and individually hand-wrapped. The Jiva coffee cubes dissolve in hot water or milk and taste strong. At the moment, the coffee cubes are wrapped by hand, the owners are looking for funds to purchase a standard packing machine.
The video above shows how to make music with vegetables and fruit. Through a special technique the electrical signals are converted into keyboard signals. By making music with the vegetables you create more experience during making a salad.
By using the font Ecofont you can save on ink and it is a simple way to anticipate on sustainability. The Ecofont software leaves small holes in the letters and saves printer ink. These holes are never visible on screen and our brains ignore them on paper. The savings on ink costs can be up to 50%. Hospitality businesses can save on ink by using this font for invoices and letters and it promotes environmentally sound behavior within the organization.
Two Parisian patisseries have transformed the classic choux pastry with a new look. With the opening of the two stylish boutiques the éclairs become more popular in France. Every morning the pastry chefs of l’Atelier de l’Éclair make the éclairs fresh and by hand. Besides the famous sweet versions of the éclairs, the two boutiques are also selling savory éclairs. For example goat cheese pesto and chorizo-sun dried tomatoes éclairs. The unexpected savory flavours allow customers to settle in for an entire meal of éclairs.
The company PerfoTec provides the solution for a part of the food that is lost between harvest and consumption (30-50%). PerfoTec has developed a technology to extend the shelf life of fresh fruit and vegetables. By measuring the respiration rate of fruit and vegetables and adjusting the packaging accordingly, the shelf life of fruit and vegetables can be extended significantly. This gives the package the right amount of oxygen. According ‘Duurzaambedrijfsleven.nl‘ PerfoTec belongs to one of the world conquering innovations in the Netherlands.
We always say that local tapas is often received with enthusiasm by the guests, this is also the case at Catering Hanenburg. The company introduced the Frisian tapas 5 years ago and recently opened its cookery school at LOKAAL55. What started with organizing a reception for little budget with local dishes for a Frisian client, resulted in a success. Today the Frisian tapas is still a success. Many ingredients are besides local also sustainable. For example the Frisian cheeses, such as Riperkrite, Terschellinger red cheeses, clove cheese and blue cheese. But also the Frisian dry sausage from various butchers and tapas with shrimps and Frisian crostini are sustainable. On the picture you see smoked eel from the Sneekermeer with sushi rolls of beetroot and cream of potato.
In Canada Budweiser is appealing to hockey fans by offering them their very own ‘red light’. Every time their team scores, the light will go off with a honk. The light is connected via Wi-Fi network. Fun applicable for pubs as well! Maybe an ‘orange light’ for the Dutch soccer fans?
Rachel Howard searched in the heart of London for unusual bars en restaurants. She visited more than 100 locations looking for authentic dishes, magical interiors or eccentric hosts. At the Condé Nast Traveller website she gives a preview and reveals a few of her favorites. Like the secret cinema Wirled Cinema, shown on the picture above. The cinema is intimate and has a small bar where you can order cocktails, pizza and popcorn. The cinema is hidden in an alley and hard to find. Read the whole preview at the website from Condé Nast Traveller.
Hospitality is a subjective matter. What I experience as hospitality can be bothersome for others. However there are hospitable gestures that always score with guests. Especially small gestures can make quite the difference, these are the gestures that guests will remember fondly in years to come and maybe even make them come back. In the article ‘Small gestures in hospitality’ we do give great examples…. Click here to download the bookled for free.
With ambitions to double innovation, Taco Bell is sharing exclusive insights into its plan to R.I.N.G. The Bell for winning in the years ahead! The read more
We have been sharing inspiration on our website since 2007, inspiration that we find in the hospitality industry or by online spotting of what our read more
W Hotels is the first hotel group to hire a fashion director. Amanda Ross is assigned to design the staff uniforms and the interior of the hotel. She has worked for renowned designers like Julien Macdonald and Dennis Basso, and styled the American TV series Lipstick Jungle.
Starbucks uses the online tool “My Starbucks idea” to improve their concept. Guests can submit ideas about the products and the concept online. Already 70,000 ideas have been submitted. Ideas that are executed, will be published on the website.
In the Bordeaux, France, they make a very exclusive tea. This tea is made from dried red vine leaves and seeds of red grapes. The tea can be found in the more exclusive restaurants in France.
Research shows that an overnight stay at a hotel is the most desired Valentine’s gift. The city of Groningen in The Netherlands therefore launched a website where lovers with a webcam can make a message for their partner. After the partner has seen the message, they can book a hotel room in Groningen with one touch on the button.
After a successful trial in Rotterdam, Domino’s pizza only wants to use electric scooters for pizza delivery within two years. The scooters are less polluting and more quite. The only problem now is that the battery runs-out rather quickly.
Studies have shown that certain aromas can evoke moods. A smell of mowned grass gives an experience of spring and summer. Certain herbs, certainly not too strong, have a calming effect. Coffee aromas are associated with relaxation and fun and will generate more sales in coffee. Fragrances therefore determine the perception of your customer. Studies have shown that people are 15% longer to stay in a room that smells pleasant.
This ‘Archipod’ is an excellent alternative for an office. It is elegant, spacious and can be placed almost anywhere. When the door opens up it kind of looks like a modern space shuttle.
This ‘umbrella blunt‘ is designed to avoid sharp points. It is available in different colors and can handle wind speeds up to 100 kilometers per hour.
In Singapore 25 degree Celsius opened. This is a (cooking)bookshop with a test kitchen and a café/bar. Recipes from the cookbooks that are sold, are prepared in the kitchen. This allows customers to try recipes before they buy books.
After two years of research Heinz has a new portion packaging for their ketchup. Except that this package contains 3 times more ketchup than the old packaging, the user can also choose between Squeeze or Dip. Take the top off the ketchup and then squeeze it out, or remove the foil, and dip.
On the new culturecampus Vleuten this design internet cafe opened. There is an extensive use of wood and different levels. Besides this internet cafe the grounds include a church, homes and a theater.
Meeting Spot is the first Dutch demand-driven marketplace to meeting, convention and event venues.
This mobile ethanol fireplace can be installed anywhere without additionalventilation. Thhe mirror in the lid increases the effect of the fire.
In The Museum of Arts and Design in New York, Restaurant The Robert openend on the top floor. Besides the modern décor and modern lighting and acoustics, the restaurant is overlooking Central Park and Broadway among others.
This wireless device allows Internet shoppers to feel the structure of garments or other products and smell products through scented cartridges. This allows a webshopper to better determine whether a particular product meets his or her demands.
Architects in Tokyo have designed a compact teahouse that is heated by compost. The walls are filled with leaves that will start composting. That process creates a heat of about 48 degrees Celsius which heats the tea house.
The meat used of burgers of Elevation Burger is 100% USDA certified organic, 100% grass-fed and 100% free range. The fresh fries are fried in 100% olive oil. The biological burgen chain, based in Northern Virginia, has developed rapidly since 2005. They now have 17 branches. The first branch outside of America will open in Kuwait.
A French designer, Daisi Zheng, gave healthy products an unhealthy look. For example, carrots in a cigarette pacakge and blueberries in a drug package.
Yealands, a winemaker from New Zealand, produces wine in plastic bottles. These bottles are environmentally friendlier than glass bottles. The production saves 54% on CO2 and 19% on energy, compared to glass bottles. However, consumers should drink the wine within 18 months after purchase.
Burger King changed its marketing strategy, and now focuses more on women. During investigation of “Super Fans” (frequent visitors to fast-food restaurants 9 to 10 times per month) the company discovered that 29% of the visitors is older than 50 years. The assumption that most guests are males between 18 and 34 years old turned out not to be true. Burger King now started a campaign aimed at the female “superfan”. In the US only.
Four Seasons hotels posted a poll on Facebook where people can vote what would be a truly romantic addition to a romantic stay.
In Zandvoort, The Netherlanfs, three restaurants (Laurel & Hardy, The Klikspaan and Fame) initiated the Bar Battle. For 1 week,12 teams take over a bar. The teams are judged on promotion activities, special offers professionalism and skills. There are teams of the police force, de local tourist information office, drivers and other groups.
This wall offers numerous possibilities to give your house or office a new look. It’s even possible to display text on the wall.
Students from the Middlesex University in the UK have invented a beerrobot. The robot can travel a programmed route, and everyone who wants a new beer just needs to put his glass in the holder, the robot will fill it up and continue his route.
From the 7th to 20th of February several metro stations in Paris will sell Calvin Klein perfume from a vending machine. For a price of € 10,= one can buy a 15 ml bottle of perfume.
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