BUNK Amsterdam | Receives their first guests
11-6-2020
The last couple of months, Covid-19 created a lot of uncertainty but finally BUNK Amsterdam officially opens its doors to hotel guests. After the enormous renovation of the former Sint-Rita church in the north of Amsterdam, the monumental building offers space for 300 guests. BUNK is a hotel with hostel prices and a hostel with the quality and service of a hotel.
Earlier we wrote about the official opening of BUNK Amsterdam. One of our colleagues was also present at the press dinner and had a tour and explanation about this great concept.
What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration June 9
9-6-2020
Since the first of June the Dutch restaurants and bars reopened. We already enjoyed the first terraces again and we also went out for dinner. Wonderful to be able to enjoy a restaurant visit again! But we’ve experienced first-hand that there is no rush to enjoy dinner or lunch, not even on the terraces. Let’s hope that everyone regains a little bit more confidence after the first effects of the relaxation of the corona measures become known. For the time being, it looks like the Dutch intelligent lockdown has worked so now we need more sun and better temperatures to enjoy our great terraces! We hope that you will be able to reopen or enjoy dinner or lunch in your country as well. We have come across some great articles as inspiration on what’s going on in the hospitality industry.
With this week links to articles about DIY ‘Social distancing crowns’ by Burger King in Germany and the trendiest suntan trend 2020 we spotted on the Instagram account of hotel Dexamenes in Greece! Both funny!
Another funny article is about a Covid-19 masks for dining out with a remote control mouth! And inspiration for other hotels; a nice gesture ‘Together again’ by Oaks Hotels, Resorts and Suites in Australia.
In the south of the Netherlands, in the city Maastricht, Dadawan restaurant reopened with robots as extra staff and check out the Smink mobile with which restaurant Smink delivers their @home menu. And created in Japan: the Norimaki Synthesizer, which allows us to taste video games!
Stay healthy and take care of each other! ^Team Horecatrends
Turning The Tables | Digital discussions with restaurant industry insiders
4-6-2020
In response to the biggest crisis ever seen in the restaurant industry Fine Dining Lovers, the global gastronomic platform by S.Pellegrino and Acqua Panna, has brought together some of the brightest and boldest voices of the global hospitality industry to discuss the impact of the Covid-19 pandemic in Turning The Tables: Digital Discussions with Industry Insiders. The inspiration has been aired on May 26th and consists of four presentations, two debates and over ten short video soundbites from over 25 of the brightest and boldest voices of the global hospitality industry and they’re interesting for anyone interested in restaurants, both consumer and from within the industry. In the video’s they also presented the results of the ‘Fine Dining Lovers Global Coronavirus Restaurant Survey’. All videos can be viewed here without registration and content will be added consistently as the situation evolves and changes. Wondering who is sharing their insights?
Without the ‘Turning The Tables’ section we already loved to check ‘Fine Dining Lovers’ for insights in the culinary scene, we even often link to them in our ‘Trends we spotted this week’.
What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration May 18
18-5-2020
As noted last week, we here in the Netherlands are still in an ‘Intelligent Lockdown’ which means, we’re all working from home if possible and our high schools, universities, restaurants, cafés, gyms, leisure centers, museums, etcetera are closed. But we can take a walk outside and shop for food and even shop at hardware stores and garden centers. As from May 11 our primary schools have re-opened as have the day-care centres but also hair and beauty salons and physiotherapist are allowed to re-open.
As from the first of June restaurants will re-open with a maximum of 30 persons inside, and a social distance of 6 feet, terraces are re-opening as well without a maximum of guests. This, of course, if the Covid-19 casualties remain low. Our government created a path in which they think our economy has to restart, with no festivals, concerts or congresses till the first of September and even gyms aren’t allowed till then. In the meantime we keep spotting all kind of inspiration worldwide around the hospitality industry.
With this week links to articles about the Robot dog Spot that is used in a park in Singapore to warm people to observe a social distance. And the Restaurant Brands International Inc. (Burger King, Tim Hortons and Popeyes) considers designing face masks as part of their uniforms.
‘Care by Roseate Hotels & Resorts’ is an interesting article for those hotels who aren’t sure yet what measures to take to implement a touchless hospitality. And Eleven Madison Park’s chef-owner Daniel Humm says the coming back of his famous restaurant is a question mark.
The Frontline Stays Program by Airbnb has had 100,000 nights booking in free or subsidized accommodations for first responders. And check out the red puzzle by Heinz Canada! Would be appreciated by European puzzle and ketchup aficionados as well, especially during lockdown.
Stay healthy and take care of each other! ^Team Horecatrends
Pay-it-Forward Pizza Program by Uno Pizzeria & Grill
15-5-2020
Here in the Netherlands we saw the big line ups with people waiting for food in the U.S. and we’re very happy that up till now we don’t have that many people losing their jobs because of the Covid-19 crisis. The crisis also brings out the best in people and companies. Uno Pizzeria & Grill chain in the U.S. introduced a Pay-it-Forward Pizza Program. Customers can buy an extra pizza to help feed those on the frontline, hospital workers, first responders and to those that are now food insecure. If a customer buys 1 extra pizza ($ 10) the chain will match the contribution. So, the buyer will be “digging deeper” to feed those who need it most and to keep the restaurant workers at Uno Pizzeria & Grill employed during these challenging times.
We’ve seen many pay-it-forward examples back in time when we started with horecatrends (2007) and we can imagine lots of people love the gesture. It made us think why there aren’t more initiatives like this when there isn’t a crisis. Personally I always hate it to walk past homeless people without acting. Last year we were visiting the U.S. and noticed the many homeless people and wondered why there aren’t more small food businesses selling small ‘gift certificates’ guests can buy and hand out to homeless instead of money! ^Marjolein
The Inn at Little Washington | Mannequins at tables to mark social distancing
15-5-2020
Restaurant The Inn at Little Washington in Washington VA (1,5 hours west of Washington D.C.) is on track to be the first three-Michelin-star restaurant to reopen in the U.S. The open for the Memorial Day weekend with ‘fresh air’ lunches at the more than 20 acres of outdoor space with many beautiful gardens which is located all around the property. Allthough they open this Memorial Day Weekend to have lunch in the gardens, they have opted to wait until Friday, May 29th to open the indoor dining rooms. With restrictions on capacity, Chef Patrick O’Connell has decided that empty tables will be theatrically dressed with mannequins. The Inn is working with local companies Signature Theater and Design Foundry to create the sets. Tables that are unable to be seated with actual guests will be an entertainment and design touchpoint to keep things interesting. The Inn at Little Washington is known for being reverently irreverent as is felt through playful experiences, such as the cheese specialist with mooing cow cart that speaks exclusively in puns or the dining room dress code: “no wet bikinis.”
A charming solution for empty spaces! We came across another restaurant in Bangkok (Thailand), here the owner placed stuffed animal panda’s at the empty seats. A bit of humour in the dining room and an opportunity to make some fun photo’s for guests. Like with the mannequins… Look at the image in this Dutch article: In Gemany hotel Haase also uses mannequins to sit at the tables in their restaurant.
What does the hospitality industry do in the context of the COVID-19 virus? | Inspiration May 12
12-5-2020
As noted last week, we here in the Netherlands are still in an ‘Intelligent Lockdown’ which means, we’re all working from home if possible and our high schools, universities, restaurants, cafés, gyms, leisure centers, museums, etcetera are closed. But we can take a walk outside and shop for food and even shop at hardware stores and garden centers. As from yesterday our primary schools have re-opened as have the day-care centres but also hair and beauty salons and physiotherapist are allowed to re-open.
As from the first of June restaurants will re-open with a maximum of 30 persons inside, and a social distance of 6 feet, terraces are re-opening as well without a maximum of guests. This, of course, if the Covid-19 casualties remain low. Our government created a path in which they think our economy has to restart, with no festivals, concerts or congresses till the first of September and even gyms aren’t allowed till then. In the meantime we keep spotting all kind of inspiration worldwide around the hospitality industry.
With this week links to articles about the fact that the Belgians are asked to eat fries twice a week and in the USA you can order fresh DIY pasta kits at some restaurants, great inspiration for other Italian restaurants worldwide!
San Francisco and Seattle are limiting what delivery services can charge restaurants for processing orders, while New York and Los Angeles consider similar policies. And the North Sydney café shifted to grocery store during the lockdown.
The restaurant group Black Sheep in Hong Kong created a viral blueprint for reopening restaurants after a lockdown, a link to where you can download this blueprint.
International design and innovation office CRA – Carlo Ratti Associati launched Pura-Case, a wardrobe purifier to remove bacteria and viruses from clothes. And Cape Town Tourism sends tourists love letters!
Stay healthy and take care of each other! ^Team Horecatrends
Click on the title if you like to read the full article. Enjoy reading!
Hospitality tech firm Criton offers hoteliers free app to reduce touchpoints during COVID-19
12-5-2020
Hospitality tech firm Criton is offering its guest engagement platform completely free of charge until 2021 and with no commitment. Hoteliers using Criton can reduce touchpoints and safeguard guests’ health by digitising their guest information and giving everything guests need on their own phone.
YtheWait app | ‘Smart Restaurant’ app or digital waiter
12-5-2020
Dirty menus, unhygienic order kiosks and the many separate apps will be a thing of the past, according to the developers of the ‘YtheWait’ app. Their innovative all-in-one Hospitality & Retail App, already helps hundreds of partners to efficiently manage and increase their sales. Your guests can make contactless reservations, order in advance, pay and rate via their mobile. To support the hospitality businesses, the use of the all-in-one application and all the services around it are free of charge until 1 July 2020. ‘YtheWait’ has a user-friendly module that also simplifies booking and table management.
We’re spotting more and more technical developments that will replace parts of the staff’s tasks. This YtheWait app can be a lot more effective, contactless capturing everything via the guests own mobile; from booking, to ordering, paying and rating afterwards. Still we get the sense that human service will be missed but right now the app is useful as your guest only has to touch her or his mobile. Once we go back to maximum occupation with a lack of good catering staff, this app could also be very useful.
Cloud Clubbing | On- and offline music events
8-5-2020
Due to the Corona Virus the recent months have been a little crazy and strange for everyone. Not being able to see friends and family, no longer being allowed to go to the gym and no longer being able to go to a festival or nightclub to enjoy your favourite music. The latter especially is such a pity during this time in which everyone can use a bit of fun and cheerfulness. For now, it looks like all music venues and night clubs will be closed until at least the 1st of September here in the Netherlands. Also, festivals, of which we have so many in the Netherlands, will not take place until the 1st of September or might not even be allowed at all until there is a vaccine against the virus.
A blog by our colleague Marguerita Vogelsang about examples from the nightlife and festival scene, an industry that has been hit unprecedented hard economically by the corona crisis. Nevertheless, she also spots all kinds of positive initiatives in this sector.
