KLM Royal Dutch Airline recently launched a global social media campaign, named the KLM Must See Map. Consumers can create a map of their destination and approach friends via Twitter, Facebook and email to get some tips about attractions and interesting activities. When the map is completed, KLM prints the map and sends the city card to the consumer for free. The campaign is made by Code d’Azur and is active in 24 countries.
Besides the traditional concierge, Renaissance Hotels introduced a digital concierge. The hotel started working with the Navigator program last year. The Navigator offers suggestions for restaurants, shops and sightseeing in the surroundings of the hotel. The Navigator displays information that is generated by hotel employees and by Wcities, an online destination content provider. You can open the program via the site or an App.
Heineken was looking for an intern events and sponsorship when they received 1,734 applications. For this reason Heineken devised an interview where the candidates could not be prepared for. Heineken examined how the candidates responded in unexpected situations, such as hand-in-hand walking, a recruiter who feels unwell and on a fire alarm. After the applications, the three best candidates were selected and people could vote on the candidates. Guy Luchting won the internship.
After the unique locations like the ‘Laurenskerk’ in Rotterdam and the ‘Concertgebouw’ in Amsterdam, this year on 6 April the fifth edition of MUST will be celebrated in the Kurhaus Hotel in Scheveningen. The party is in the Kurzaal, with entertainment and DJ’s like Erick E and Funkerman. All of the 252 rooms of the Kurhaus hotel are available for the visitors of MUST. The sale of the hotel package starts on 21 February.
Hospitality is a subjective matter. What I experience as hospitality can be bothersome for others. However there are hospitable gestures that always score with guests. Especially small gestures can make quite the difference, these are the gestures that guests will remember fondly in years to come and maybe even make them come back. In the article ‘Small gestures in hospitality’ we do give great examples…. Click here to download the bookled for free.
Just great to watch, kids about Valentine’s Day. No trend or anything but we started this morning with a smile.
Have a nice day. Video and image courtesy of YouTube, Small Fry
The Italian restaurant Sogno di Vino in America gives some families with children a discount on the bill. When children behave well during dinner, the parents will get a discount of 4 dollar. It is described at the bill as ‘Well behaved kids’.
At the Fiturtech, the International Tourism Trade Fair, in Madrid the new concept ‘ITH Room Xperience’ has been presented. This prototype hotelroom has multi-touch transparant wallscreens which can be controlled via a smartphone or microsoft tablet. The room further has interactive floors and mirrors and a fingerprint payment system. The ultimate guest experience according to the architects, Serrona Brothers. Check out the Xperience is this movie.
‘Sleeping Around’ rebuilds old Chinese containers into mobile hotelrooms. Four of these rooms are located at the Port of Antwerp, as a breakfast/ lounge container and a sauna container.
Another list with special hotels this time by SweetyDesign. They show hotels with photos of their interior. We already know a couple of them from lists in the past but it included a few new hotels. Like the Boat Hotel in New Zealand and the Anantara hotel in the Golden Triangle in Thailand. The photos are from the Museumotel (spotted in 2006) in France. Each bubble has its own decor. The room in the picture should do well for Valentine’s night!
We couldn’t find an immersive Christmas Light Maze in Europe yet, howevere correct us if we are wrong. But we love the idea, another fun read more
We have been sharing inspiration on our website since 2007, inspiration that we find in the hospitality industry or by online spotting of what our read more
We have been sharing inspiration on our website since 2007, inspiration that we find in the hospitality industry or by online spotting of what our read more
KLM Royal Dutch Airline recently launched a global social media campaign, named the KLM Must See Map. Consumers can create a map of their destination and approach friends via Twitter, Facebook and email to get some tips about attractions and interesting activities. When the map is completed, KLM prints the map and sends the city card to the consumer for free. The campaign is made by Code d’Azur and is active in 24 countries.
Besides the traditional concierge, Renaissance Hotels introduced a digital concierge. The hotel started working with the Navigator program last year. The Navigator offers suggestions for restaurants, shops and sightseeing in the surroundings of the hotel. The Navigator displays information that is generated by hotel employees and by Wcities, an online destination content provider. You can open the program via the site or an App.
Heineken was looking for an intern events and sponsorship when they received 1,734 applications. For this reason Heineken devised an interview where the candidates could not be prepared for. Heineken examined how the candidates responded in unexpected situations, such as hand-in-hand walking, a recruiter who feels unwell and on a fire alarm. After the applications, the three best candidates were selected and people could vote on the candidates. Guy Luchting won the internship.
After the unique locations like the ‘Laurenskerk’ in Rotterdam and the ‘Concertgebouw’ in Amsterdam, this year on 6 April the fifth edition of MUST will be celebrated in the Kurhaus Hotel in Scheveningen. The party is in the Kurzaal, with entertainment and DJ’s like Erick E and Funkerman. All of the 252 rooms of the Kurhaus hotel are available for the visitors of MUST. The sale of the hotel package starts on 21 February.
Hospitality is a subjective matter. What I experience as hospitality can be bothersome for others. However there are hospitable gestures that always score with guests. Especially small gestures can make quite the difference, these are the gestures that guests will remember fondly in years to come and maybe even make them come back. In the article ‘Small gestures in hospitality’ we do give great examples…. Click here to download the bookled for free.
Just great to watch, kids about Valentine’s Day. No trend or anything but we started this morning with a smile.
Have a nice day. Video and image courtesy of YouTube, Small Fry
The Italian restaurant Sogno di Vino in America gives some families with children a discount on the bill. When children behave well during dinner, the parents will get a discount of 4 dollar. It is described at the bill as ‘Well behaved kids’.
At the Fiturtech, the International Tourism Trade Fair, in Madrid the new concept ‘ITH Room Xperience’ has been presented. This prototype hotelroom has multi-touch transparant wallscreens which can be controlled via a smartphone or microsoft tablet. The room further has interactive floors and mirrors and a fingerprint payment system. The ultimate guest experience according to the architects, Serrona Brothers. Check out the Xperience is this movie.
‘Sleeping Around’ rebuilds old Chinese containers into mobile hotelrooms. Four of these rooms are located at the Port of Antwerp, as a breakfast/ lounge container and a sauna container.
Another list with special hotels this time by SweetyDesign. They show hotels with photos of their interior. We already know a couple of them from lists in the past but it included a few new hotels. Like the Boat Hotel in New Zealand and the Anantara hotel in the Golden Triangle in Thailand. The photos are from the Museumotel (spotted in 2006) in France. Each bubble has its own decor. The room in the picture should do well for Valentine’s night!
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