Late September, our colleagues Lennert Rietveld and Laura Stoter got introduced to the Dutch board game ‘Gastologie’. Jeannine Sok who developed the game together with students from the ‘Cas Spijkers Academy Twente’, played the game with visitors during the event ‘Gastvrij Rotterdam’. Nice to play the game with your staff or to use it to increase the Hospitality level that you want your guest to experience in your business.
Recently our managing director, Hans van Spronsen, wrote a column ‘Generation 0.0’ from witch we quote the following paragraph, ” Maybe the fact that the majority of hotel guests in the middle and upper segment is older than 40 years and is not active on the social media. That’s why I’m always amazed when I see that these hotels have a Facebook page and are very active on Twitter. Who are you trying to reach? Not the target audience, I think. We do not read tweets or likes.” In his column which is published in a Dutch magazine he explains that this generation checks all the reviews at bookings.com or Tripadvisor and that hotelmanagers better check these reviews at a daily base and react to the reviews in a personal way.
Hotel Mitland in Utrecht is responding with the introduction of the hotelBooQi . This communication tool , a folding flyer credit card size , serves as a holder for the room key, contains practical information about staying in the hotel and a map with landmarks. The hotel thinks that despite the attendance of mobile applications, that at this moment in time it is still more effective to inform their guests this way. This in addition to the information on their website and taking into account the 0.0 generation. Besides that the unfolding of the HotelBooQi is still faster than downloading and opening an application.
All the bungalows at bungalowpark ‘De Eemhof’ are fully booked from 7 to 9 February 2014. Organizer ‘Meubelstukken’ only needed a week to archieve this, giving previous visitors the first chance to book their bungalow.
Party organization Loveland announced its ‘Loveland weekender’ bungalow festival in September. This festival, located at Roompot bungalowpark Weerterbergen in Limburg from 4 to 6 April was sold-out in only 24 hours.
A warning with a wink for all tourists who will be visiting NY in the coming period. This hilarious movie should be mandatory for tourists to prevent sidewalk-clogging, by tourist taking pictures while wearing tracksuits. According to New Yorkers tourists need to learn how to behave. And Johnny T, tells about all the jerky things tourist do in NY and tells the basic tenets of not-obnoxious touristing. At the expense of large restaurant chains (although again with a touch of humor) the creators ‘Glove and Boots’ refer to smaller restaurants to eat. He also recommends that out-of-towners stay in their hotels between the hours of 4 and 6pm, when residents are trying to get home. Just another way to put your city in the picture ;-).
With the publication of “Small gestures in hospitality” we want to provide hospitality entrepreneurs with hospitable gestures that are usable without having to make large investments.
We have examples from the Hotel Mainport in Rotterdam, The Mark Hotel in New York, het Pulitzer hotel in Amsterdam and the Palais Hansen Kempinski in Vienna. Download the free publication here.
The Amsterdam Marriott Hotel offers the ‘Future of Meetings’ concept with boxing and bootcamp trainings for companies. During the BodyFit meeting arrangement world champion kickboxing Fouad Tijarti introduces various boxing techniques. The training is a mix of stamina, power, speed and technique practices.
There are Bello Limoncello bottles with a measure card on the tables at café restaurant Braque and Mata Hari in Amsterdam. This makes it easier to pour a glass of Limoncello (or a few more) and you don’t have to buy a whole bottle. The idea for this service sprouted in Italy, where limoncello producer Natwerk found out that local restaurants estimate the amount of booze you’ve had from the limoncello bottle on the table. Thus they’ve made small addition to adapt the service for the Netherlands: a measuring card to ensure a fair price if you ‘Go Dutch’.
Romantic diner for two? The smallest restaurant of the world ‘Solo per Due’ is located in the Italian town Vacone. The restaurant has only one table with two chairs and two red armchairs by a fireplace. Guests don’t have to wait long for the food and the attention of the staff is completely focused on the two guests. The restaurant is located in a building dating from the nineteenth century in a historic town. The location offers a beautiful view across the valley of olive trees. ‘Solo per Due’ offers exclusive Italian dishes for € 250,= per person, drinks excluded.
Recently we published an article about Food Sherpas; local people who take tourist on a local culinary discovery tour. Food tours along local culinary hotspots for tourists are becoming more popular. Like in Washington culinary tours are given by companies. For example DC Metro Food Tours gives tours in 13 different neighborhoods in Washington. The food served during the tour are a reflection of both residents and the history of the area. During the Food Tours architecture, culture, history and food are combined. The website Skift published an interesting article about these food tours.
A beautiful example of storytelling. Waldorf Astoria shows unforgettable stories that have a link with the hotel through their youtube channel. The video above shows the story of the relationship between Michelin-starred head chef Pierre Gagnaire and chef de cuisine Roel Lintermans. They surprise the guests with high quality food at the new restaurant Les Solistes at the Waldorf Astoria Berlin. Watch more unforgettable stories on the youtube channel, like the story of exectuive chef Heinz Beck at restaurant La Pergola in the Cavalieri hotel in Rome or the fashion journalist Eleonora Attolico, who shows another site of Rome, within reach from the hotel.
We couldn’t find an immersive Christmas Light Maze in Europe yet, howevere correct us if we are wrong. But we love the idea, another fun read more
We have been sharing inspiration on our website since 2007, inspiration that we find in the hospitality industry or by online spotting of what our read more
We have been sharing inspiration on our website since 2007, inspiration that we find in the hospitality industry or by online spotting of what our read more
Late September, our colleagues Lennert Rietveld and Laura Stoter got introduced to the Dutch board game ‘Gastologie’. Jeannine Sok who developed the game together with students from the ‘Cas Spijkers Academy Twente’, played the game with visitors during the event ‘Gastvrij Rotterdam’. Nice to play the game with your staff or to use it to increase the Hospitality level that you want your guest to experience in your business.
Recently our managing director, Hans van Spronsen, wrote a column ‘Generation 0.0’ from witch we quote the following paragraph, ” Maybe the fact that the majority of hotel guests in the middle and upper segment is older than 40 years and is not active on the social media. That’s why I’m always amazed when I see that these hotels have a Facebook page and are very active on Twitter. Who are you trying to reach? Not the target audience, I think. We do not read tweets or likes.” In his column which is published in a Dutch magazine he explains that this generation checks all the reviews at bookings.com or Tripadvisor and that hotelmanagers better check these reviews at a daily base and react to the reviews in a personal way.
Hotel Mitland in Utrecht is responding with the introduction of the hotelBooQi . This communication tool , a folding flyer credit card size , serves as a holder for the room key, contains practical information about staying in the hotel and a map with landmarks. The hotel thinks that despite the attendance of mobile applications, that at this moment in time it is still more effective to inform their guests this way. This in addition to the information on their website and taking into account the 0.0 generation. Besides that the unfolding of the HotelBooQi is still faster than downloading and opening an application.
All the bungalows at bungalowpark ‘De Eemhof’ are fully booked from 7 to 9 February 2014. Organizer ‘Meubelstukken’ only needed a week to archieve this, giving previous visitors the first chance to book their bungalow.
Party organization Loveland announced its ‘Loveland weekender’ bungalow festival in September. This festival, located at Roompot bungalowpark Weerterbergen in Limburg from 4 to 6 April was sold-out in only 24 hours.
A warning with a wink for all tourists who will be visiting NY in the coming period. This hilarious movie should be mandatory for tourists to prevent sidewalk-clogging, by tourist taking pictures while wearing tracksuits. According to New Yorkers tourists need to learn how to behave. And Johnny T, tells about all the jerky things tourist do in NY and tells the basic tenets of not-obnoxious touristing. At the expense of large restaurant chains (although again with a touch of humor) the creators ‘Glove and Boots’ refer to smaller restaurants to eat. He also recommends that out-of-towners stay in their hotels between the hours of 4 and 6pm, when residents are trying to get home. Just another way to put your city in the picture ;-).
With the publication of “Small gestures in hospitality” we want to provide hospitality entrepreneurs with hospitable gestures that are usable without having to make large investments.
We have examples from the Hotel Mainport in Rotterdam, The Mark Hotel in New York, het Pulitzer hotel in Amsterdam and the Palais Hansen Kempinski in Vienna. Download the free publication here.
The Amsterdam Marriott Hotel offers the ‘Future of Meetings’ concept with boxing and bootcamp trainings for companies. During the BodyFit meeting arrangement world champion kickboxing Fouad Tijarti introduces various boxing techniques. The training is a mix of stamina, power, speed and technique practices.
There are Bello Limoncello bottles with a measure card on the tables at café restaurant Braque and Mata Hari in Amsterdam. This makes it easier to pour a glass of Limoncello (or a few more) and you don’t have to buy a whole bottle. The idea for this service sprouted in Italy, where limoncello producer Natwerk found out that local restaurants estimate the amount of booze you’ve had from the limoncello bottle on the table. Thus they’ve made small addition to adapt the service for the Netherlands: a measuring card to ensure a fair price if you ‘Go Dutch’.
Romantic diner for two? The smallest restaurant of the world ‘Solo per Due’ is located in the Italian town Vacone. The restaurant has only one table with two chairs and two red armchairs by a fireplace. Guests don’t have to wait long for the food and the attention of the staff is completely focused on the two guests. The restaurant is located in a building dating from the nineteenth century in a historic town. The location offers a beautiful view across the valley of olive trees. ‘Solo per Due’ offers exclusive Italian dishes for € 250,= per person, drinks excluded.
Recently we published an article about Food Sherpas; local people who take tourist on a local culinary discovery tour. Food tours along local culinary hotspots for tourists are becoming more popular. Like in Washington culinary tours are given by companies. For example DC Metro Food Tours gives tours in 13 different neighborhoods in Washington. The food served during the tour are a reflection of both residents and the history of the area. During the Food Tours architecture, culture, history and food are combined. The website Skift published an interesting article about these food tours.
A beautiful example of storytelling. Waldorf Astoria shows unforgettable stories that have a link with the hotel through their youtube channel. The video above shows the story of the relationship between Michelin-starred head chef Pierre Gagnaire and chef de cuisine Roel Lintermans. They surprise the guests with high quality food at the new restaurant Les Solistes at the Waldorf Astoria Berlin. Watch more unforgettable stories on the youtube channel, like the story of exectuive chef Heinz Beck at restaurant La Pergola in the Cavalieri hotel in Rome or the fashion journalist Eleonora Attolico, who shows another site of Rome, within reach from the hotel.
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