Getting started in the hospitality industry
8-6-2015
SVH has developed a game for newbies in the hospitality industry.
Getting started in the hospitality industry
We cannot stress enough that the personnel in the hospitality industry in general and at the terrace in specific is very important. It can be difficult to find the time and resources to train personnel in the right way. For (potential) personnel with little or no experience in the hospitality, SVH will launch the game ‘Getting started in the hospitality industry’. With the app, newbies can learn and test their knowledge and skills. Additionally, a restaurant owner or manager can prepare them for future situations that could occur on the terrace. The app will be launched officially on 22 June, we’re looking forward to testing it.
Hospitality
Because a satisfied guest often means word-of-mouth advertising and a disgruntled guest the opposite, training is important, especially during busy periods. This app is an accessible way to teach and test basic skills. Besides training of the personnel, small welcoming gestures can make a difference as well . Read more about small welcoming gestures in the hospitality industry.
Games
The municipality of Utrecht developed a game last year to positively impact the hospitality as well.
Fooji avoids stress by ordering with emoji’s
5-6-2015
By tweeting an emoji to Fooji you can order food with a simple picture.
Ordering with emoji’s
Although the emoji ordering initially sounds like a joke, it makes the choice for a meal delivery quite easy. The stress that a regular meal order causes can be quite torturous. It takes a mouth-watering struggle browsing through the websites of local restaurants, when you just want the best and most delicious food on your plate as quickly as possible.
Updated weekly
In the Netherlands we are lucky with Thuisbezorgd.nl, that makes the choice much easier. But even on that website it can be quite difficult to select a specific dish. That where Fooji comes in with a matching $15,- dish for every food emoji, delivered by a top rated local restaurant. The restaurants that are chosen by the emoji service vary weekly.
Background and availability
Fooji was invented by Gregg Morton and Erik Zamudio and is initially only available in New York. The app stimulates local economies by including local restaurants and getting them into the mix with the big players. They also want to simplify the ordering process by ordering with emoji’s. The app doesn’t take any special dietary wishes into account.
Geef Café comes to Amsterdam with “pay as you can” restaurant
5-6-2015
Social enterprise Geef Café wants to make healthy and fair food accessible for all the people in Amsterdam.
Pay as you can
The concept is based on the ‘Pay as you can’-model where the guest decides what he or she pays. This allows people with less money to spend to visit Geef Café as well. After several successful pop-ups and an extensive trial period, it is time for the next step: a permanent location in Amsterdam. Therefore, the founders start a crowdfunding campaign and get help from Ben & Jerry’s.
Poverty
The Netherlands has many people who have little money to spend. As a result, these people often have no access to healthy food and eating out is an unaffordable luxury. Hence Judith Manshanden decided to establish the Geef Café with Laura Schön and Rogier Charles in 2013.
Trial and target price
Inspired by the pay as you can-movement in the US, the founders of the Geef Café wanted to open a restaurant in the Netherlands where everyone is welcome. The concept proved to work very well in Rotterdam and generated a lot of positive reactions. Over 80% of visitors were paying more than the target price. “Now is the time for a permanent location in Amsterdam, to inspire so many more people from The Netherlands and abroad,” said Manshanden. The Geef Café is supported by Ben & Jerry’s through the ‘Join Our Core incubator’ program.
Food Waste
Geef Café cookes with vegetables that are normally discarded. During previous pop-up dinners in Amsterdam and during the trial in Rotterdam, a total of 2.500 kilos of waste products was collected from wholesalers and used in their meals.
With the support of Triodos Foundation and the DOEN Foundation they’ve already built a budget. The last push is needed to provide a green light to the Geef Café, therefore they’ve started a crowdfunding campaign at the Doorgaan.nl platform. Donators get various rewards in exchange for a donation. For example, € 150,- gives you a Ben & Jerry’s ice cream party for 50 people.
The campaign ends on 16 July and after that the Geef Café hopes to open as quickly as possible at a permanent location. With 42 days to go they’ve acquired 55% of the targeted goal.
Philips’ lighting technology for indoor navigation
4-6-2015
A new LED lighting technology from Philips provides indoor location determination.
Light used for indoor navigation
In a Carrefour supermarket in Lille (France), Philips tests with LED lights that can be used for indoor navigation. They call it ‘light beyond illumination’ and in addition to the energy saving characteristics of LED light the technology also sends signals that can be used to find your location. All installed LED’s feature the visible light communication technology (VLC) which is invisible to the eye. If a user opens the associated app and holds the phone horizontally, it can read the VLC via the camera. If the software has located the device it tracks the location by using the lights on the ceiling.
Application
Especially in (mega) stores this can be a huge advantage. In addition, the implementation of the LEDs resulted in a saving on the energy bill by 50 percent. The navigation method can improve the shopping experience, searching for products in the supermarket could end up as a short chapter in the history books.
Other features for indoor navigation
It is a completely different approach than using iBeacons for navigation, which now is often used when indoor navigation is applied to catering businesses. Earlier we wrote about an application that uses the iBeacon technology during the Sneekweek.
NH Hotel Group presents VIP Level in NH Collection Eurobuilding
4-6-2015
NH Collection Eurobuilding in Madrid officially launched the VIP Level service concept
VIP level in the hotel
The VIP Level offers guests a range of services and privileges at the hotel itself, including a private reception and guest relations desk, a VIP Breakfast Room with high-quality a la carte offerings, early check-in from 12:00, late check-out until 14:00, unlimited access to the luxurious Metropolitan Fitness & Wellness Centre, access to the Executive Lounge on the fifteenth floor and priority if you want to reserve a table at the 3 * Michelin Restaurant Diverxo, also located in the building.
Privileges outside the hotel
Outside the hotel the VIP level offers more privileges, such as a Personal Shopper, premium shopping services at El Corte Ingles and Las Rozas Village, the Europcar Prestige Service (where premium cars are delivered to the hotel), quick access to the Prado Museum and the Thyssen museum and the option to reserve a VIP box at the nearby stadium of Real Madrid.
For guests who expect something more
According to Hugo Rovira, Managing Director of NH Hotel Group Spain, Portugal and Andorra, the VIP Level fits seamlessly into the existing services of the hotel: “Since the reopening, the NH Collection flagship in Spain NH Collection Eurobuilding has become one of the best business and leisure hotel in Europe. It offers the guests that expect ‘something more’ from their journey everything they need to make their stay a memorable experience.”
Niven Kunz launches NIVEN foodbox
3-6-2015
Niven Kunz from the Michelin-starred Restaurant NIVEN in Rijswijk launched his own “NIVEN foodbox. The box contains gourmet delicacies that are ‘100% Niven-worthy’ and will have a different content four times a year.
NIVEN Foodbox by Niven Kunz
The products in the box come from suppliers that Niven Kunz trusts and he uses in the kitchen on a daily basis. One of the unique selling points of the box will be the outstanding quality. The products each have their own story and are from small entrepreneurs with a traditional and authentic background. The products can vary from coffee, beer, chocolate to balsamic, chutney and salt. The contents change every season and are aimed for the home market.
Availability and tasting
One box costs €49,95 and is sold at Restaurant Niven as well as through the webshop www.nivenshop.nl. An annual subscription of € 199, – will get you a NIVEN foodbox four times a year and a three course lunch for two, including wine and water served at Restaurant NIVEN.
There will be a pretesting possibility during Taste of Amsterdam, from 4 to 7 June.
Pop-up King Charles II with Fever-Tree and Bobby’s Gin
3-6-2015
Fever-Tree and Bobby’s Gin from Schiedam join forces and come to Rotterdam for a tasting of the many possibilities with gin, tonic and botanical herbs for three weekends in June.
Fever-Tree
In 2005 Charles Rolls and Tim Warrillow stepped into the world of soft drinks because of the dissatisfaction they got from the existing mixers that were available on the market to use for cocktails. They joined forces to reinvent soft drinks. Back to the basics and nature, to create a mixer that can supplement spirits. Fever-Tree presents itself as a valuable ingredient of a cocktail, which often contains 3 / 4 parts of soda. Thus this must be a high quality soda as well.
Bobby’s Gin
‘Dutch courage mixed with Indonesian spices’ is the best description of Bobby’s Schiedam dry gin basis. By recreating the recipe from his Moluccan grandfather Bobby, Sebastiaan van Bokkel developed a unique gin together with Herman Jansen distilleries in Schiedam.
Pop-up King Charles II
This June King Charles II pop’s up above restaurant ‘De Engel’ in Rotterdam. Bartenders literally lead visitors through a garden of ingredients and show a world beyond the established Gin & Tonics. Magical new cocktails are created as gin joins freshly picked herbs and Fever-Tree’s Ginger Ale, Bitter Lemon, Lemonade, Ginger Beer, soda water or lemonade Sicilian.
Opening and food pairings
Between 21:00 to 00:00 hours King Charles II serves a tasting menu from restaurant ‘De Engels’ downstairs, for food pairings as worthy companions to the royal refreshments. To personally experience the magic of gin and it’s necessary to make a reservation before your visit.
Opening hours: 12 & 13 June & 18-20 June and 25 to 27 June – Booking via www.king-charles.nl or via 06-401530 83.
Projection at the table with mini-cook
2-6-2015
A cartoon in and around your plate. That’s one cool experience! Antoon Verbeeck and Filip Sterckx created a demo with their artistic collective ‘Skull Mapping’ where they make a mini cook run around your plate and on the table.
Projection at the table
By playing with movement within the projections, static objects seem to move. In addition they add a projection at the table and create optical illusions. One of the examples is the projection of a fork and the placement of a real knife next to the plate.
Video projection in total experience
Earlier, we wrote about the Sublimotion restaurant in Ibiza that uses video projection for a total experience during one of the most expensive dinners in the world. The initiator of that dinner experience then gave as response that “Sublimotion is the cheapest life changing experience you can have”, costing ‘only’ € 1500, -. The mini cook is an example of how you can apply it on a smaller scale yourself.
Luxurious bed sheets by EKOCYCLE
2-6-2015
Sheets from EKOCYCLE will be on the beds of W Hotels worldwide. EKOCYCLE is an initiative of musician will.i.am and the Coca-Cola Company. The sheets are eco-friendly because they’re made from a kind of polyester that’s made out of recycled bottles.
Luxurious bed sheets partly made from recycled bottles
For each king-sized sheet approximately 31 plastic bottles are used. In total the sheets equals more than 268.000 plastic bottles. The polyester fiber rPet is used which basically is recycled plastic. The sheets remain as luxurious as the guests used to experience. But even guests can retrieve that feeling of being environmentally conscious and they won’t be able to tell the difference in comparison with the old sheets.
W Hotels and EKOCYCLE
W Hotels didn’t stop their partnership with lifestyle brand EKOCYCLE™ with just changing the sheets. Together they created the “Mobile Charger and Accessory Valet” (MCAV). A colorful portable USB charging device, valet, night light and alarm clock in one. The MCAV is available in a couple of colors and also partially created out of three recycled plastic bottles.
EKOCYCLE is a company owned by rapper will.i.am and the Coca-Cola Company. Their tagline is ‘waste is only waste if we waste it’. The two partnered up after a Black Eyed Peas concert where an artist transformed all the plastic junk left behind into usable objects. Products from EKOCYCLE are available at Harrods and soon at the W Hotels shop as well.
Ecocapsule: the hiker’s cabin of the future?
29-5-2015
Ecocapsule: a micro-shelter that operates off-grid and promises impressive sustainable technology including solar power, rainwater collection and filtration, and wind power.
Bratislava’s Nice Architects has unveiled a prototype of the Ecocapsule at the Pioneers festival in Vienna on 28 May. The ecocapsule comprises a total usable floorspace of 8 sq m (86 sq ft), and includes a kitchenette, toilet, shower, work and dining area, folding bed and internal and externally-accessed storage. Access to the home is gained through one door and it has two windows. The micro-home can be easily transported by trailer and the architects indicate that it can serve as a tiny house, additional bedroom or even office. And we think it would serve great as hiker’s cabin!
The sustainable hiker’s cabin
A lot of sustainable technology is built in this ecocapsule, like a 2.6 sq m (28 sq ft) solar array on the roof and integrated battery system. Ecocapsule also has a silent 750 W wind turbine that’s set on a retractable pole. The bathroom includes a composting toilet and a shower, and a rainwater collection and filtration system offers clean drinking water.
Nice Architects hopes to be ready for sale by the end of 2015 and promises a competitive price.
