Small gestures in hospitality

14-2-2013

Hospitality is a subjective matter. What I experience as hospitality can be bothersome for others. However there are hospitable gestures that always score with guests. Especially small gestures can make quite the difference, these are the gestures that guests will remember fondly in years to come and maybe even make them come back. In the article ‘Small gestures in hospitality’ we do give great examples…. Click here to download the bookled for free.

Bron: Van Spronsen & Partners

Website: Van Spronsen & Partners

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