Marriott Underground Lab
Marriott Hotel asks their reward members to give feedback on the hotel rooms. The members are invited to the headquarters to give their opinion on the rooms, ranging from type of bed to the shower pressure. In the basement of the headquarters ‘The Underground’ lab is opened in June. ‘The Underground’ is an area where they work on innovation and improvement of the future of Marriott. Members can design their own hotel room in this area by moving the interior. Marriott get additional information for improvement in the future.
Website: Marriott Hotel